Partner question
167 TopicsApplication Developer Agreement v8.10 is missing from the list of agreements in Partner Center
Hello, I received a message from Microsoft regarding the need to accept changes to the "Application Developer Agreement." However, when I go to my Partner Center under the Agreements section, I do not see the updated Application Developer Agreement version 8.10: https://partner.microsoft.com/en-us/dashboard/account/v3/settings/agreements Could you please advise how I can sign the updated agreement? The email address provided in the message has not responded to my inquiries. Thank you in advance for your help.i have a Question FY26 Indirect reseller security score Can't access it.
I must say that I am a Distributor and my Partners do not have access to the Security page and I want to make sure that they can access it. From what I have found, it only says that it is enforced for direct bill partners, distributors (formerly indirect provider), and indirect resellers. Can you please update this because the FY26 document requires that you Complete the mandatory requirements of the Partner Center security score. Please provide clarity on compliance with the Security requirements. FY26 When I click on the link Adn i see in Security Role i Not see Indirect reseller access On Partner Center Indirect reseller Can't access Even if they are Global Admins, they cannot access it.Employment Verification Stuck – Need Help
My Partner Center account keeps getting stuck at the Employment Verification step. Account type: Company Verification status: Rejected at Employment Verification I have already submitted all required documents (business registration, domain invoice, ID proof). My company name matches across Partner Center, domain invoice, and WHOIS (privacy disabled). Email and identity verification were completed successfully. But the system still rejects the Employment Verification without giving details. The Fix Now button just shows rejection with no clear reason. Also it is showing Document uploaded successfully, please wait 3-5 business days for verification of your documents. But its been more than 8 days now. Can someone please let me know how can i contact verification team as i don't have option to created support ticket. Thanks in advance!Unable to update the primary contact email address during verification process
Registered my corporation on Microsoft Partner Center (MPC) about 2 weeks ago as the owner. Uploaded the incorporation document at that time. Then, it asked to upload the domain receipt to demonstrate the corporation owns the domain. Did that immediately. Now, the vetting status is still "Rejected". Also, when I check the "Legal Info" panel, my role is just "Developer" now, and there is no more "Owner" role for my account. Maybe because of this, I cannot see notification or expand "Contact info" for my corporation on MPC. I opened a support ticket and got an email saying the primary contact should not be general email like "email address removed for privacy reasons" and need to update it. But with the "Developer" role, I cannot even expand "Contact info" panel and won't be able to update it by myself now. This experience made me very frustrated with MPC. So I replied the support email, and who knows if they will actually reply or care.Access restricted
I was banned from the system without any justification. I spent six months struggling to get approval without ever using the service once. Now I face another six months trying to get my ban lifted, and they're telling me that if I pay $16,500 annually for support services, they'll help me. This system is absolutely ridiculous. When I was banned, I received no notification, no message, no email, nothing. I only got a response after submitting four support tickets. Now I suppose I'll need to submit another 50 tickets just to try to get my ban reversed. Microsoft is truly a terrible companyPrimary Contact Email Not Receiving Verification – AI Blocking Support Ticket
Hello Microsoft Partner Community, I registered as a Microsoft Partner. My primary contact email has not received the automated verification email. The Partner Center AI system is also preventing me from submitting a support ticket. I need guidance or assistance to manually verify our primary contact email so I can proceed with business verification. I have all my official registration documents ready for verification. Any help from the community or Microsoft reps would be greatly appreciated. Thank you.New FY26 incentive guidelines
Hope someone can share some insights on this, as Microsoft is publishing conflicting messages. Starting October, Microsoft will change the incentive requirements for partners. In the announcement it is stated that partners will earn incentives if they have 25 points in EACH solution area. Source: May 2025 announcements - Partner Center announcements | Microsoft Learn In other presentations published, it stated 25 points in a SPECIFIC solutions area. Source: Microsoft Commerce Incentive Resources Conflicting messages from Microsoft, so which is it? The nuance is a big difference for partners. I'd assume the latter is correct. Also note that the incentives will be split further between solution areas. And note the increased thresholds for Direct Bill partners. Cheers, MartijnSolvedCost Management options for Azure Gov CSP customers
I support a CSP that operates almost exclusively in Azure Gov/GCC High. The primary subscription we've sold for the last several years was the CSP for Azure Government offer that does not support the built in cost management tools. With over 1000 subscriptions of this type across our customer base the lack of cost management tools is becoming a huge headache. I regularly have customers that incur large, unexpected, increases because they roll something out and then have no way of seeing or monitoring their ongoing spend. By the time they see their invoice they're 15 days into the next billing cycle and now not only have a single unexpected increase but whatever they've accrued in those 15 days as well. This results in a support request and then having to go through the refund request process with Microsoft. I've heard for the 2 years I've been back with my company that cost management tools for the CSP for Azure Government subscriptions "were on the roadmap". Are they ever going to be there? If so, when? If not, why not? If not, we need some way to easily AND inexpensively migrate those customers with those CSP subscriptions over to AOS-G where they do have access to the cost management tools. If you support a CSP and these types of subscriptions, how does your organization address the issue? Thanks in advance!SolvedEmployment Verification Rejected - No more attempts
Hello, I am trying to get my account verified but after several failed attempts, now I do not have a possibility to resubmit the documents. I read few resources here and now I known what kind of document I need to submit, but there's no possibility. I contacted support maybe 6-7 times and their responses are always the same: We've reviewed your appeal for verification. Based on the information you have provided to date, we have determined that your organization does not currently meet the requirements to pass verification. We have closed your application. If you decide to reapply, please review the information at https://aka.ms/CSPVerification and http://aka.ms/PartnerVerification to ensure you meet the latest requirements. I don't know what to do now, tried to open new account with same company name but it didn't go through. I need somebody to help me how to reapply, or at least resubmit the documents. Support seems to be useless at this point because they reply with the same email all the time. Please advise! Thank you in advance!My Partner Center Account Was Suspended – Need Clarification and Support
Hello Microsoft Tech Community officials, Our Microsoft Partner Center account has been suspended, both as a Microsoft AI Cloud Partner Program and as a Cloud Solution Provider (CSP) Indirect Reseller. We did not receive any notification as the reason for the suspension, but I thought that the common reason for the closure of both titles could be the statement “Significant account abuse detected”, but no detailed explanation was shared. Regarding this situation, I would like to point out: We have not knowingly or intentionally violated Microsoft rules or policies in any way. All our activities have been carried out in order to get to know the systems and learn the processes in the journey of becoming a solution partner. At this point, we would like to ask you A clearer explanation of the reason for the suspension, A chance to correct and reassess if there is a mistake, I would like guidance on the steps we need to take to reactivate the account. We value the Microsoft partnership and are ready to cooperate in any way we can to help clarify this process.Solved