Office 365
1070 Topics
All administrators not receiving emails
Is there a way for all Administrators to receive the emails when an appointment is made? I am the creator of the Bookings and receive updates when an appointment is made/changed/canceled but I would like my administrative assistant, who is also in Bookings as an Administrator, to receive them as well. Creating new Bookings with the administrative assistant as the creator would be a lot of work (we have multiple Bookings pages...)55Views0likes0Comments
All day bookings are 25 hours and prevent bookings being made next day
As the title states, and as I've seen on may others posts this is still an ongoing issue. This is my second post around this issue with no resolution. The simplest way to explain is we have a desk booking system set up here. When 'Desk 1' is booked all day for example Monday, this shows in the calendar as 00:00 Monday to 23:59 Monday, GREAT! But when you look deeper into this, and turn off the 'All Day' slider, it changes to 0:59 the next morning for finish. This means that when 'Desk 1' is being booked for Tuesday, THE BOOKING SITE CALENDAR SAYS IT ISN'T AVAILABLE. We would work around this by setting each booking 8am-8pm but there are more than 5 desks, so you lose vision of what has been booked until you go into the view of 'view by staff' for the day. I can see forum posts going back around 2-3 years with this issue and our clients are tired of it not working. As are we with trying to sort this un-bookable booking system out. Has anyone found any way around this? We've changed time zones, business hours, every setting under staff and services with no progress except maybe a few days of not having a full office so people just pick and choose a desk that they can actually book to save another headache. We've even set a new booking calendar up with many variations of setting up staff and services. THIS HAUNTS MY DREAMS PLEASE FIX IT OR HELP ME UNDERSTAND WHY ALL DAY MEANS 24 HOURS AND 59 MINUTES.389Views1like6Comments
Staff, services, etc disappeared again from Bookings just now.
Happening to anyone else? I logged in to change the wording on one of the notifications and all the services, staff, etc have disappeared. Appointments still show synced in Outlook and it looks like customers can still book but the admin side isn't working.230Views0likes3Comments
Meetings deleted in Outlook calendar still showing up in Bookings calendar
We are new to using bookings and have noticed that if a client makes an appointment through bookings and then calls us to say they want to cancel it, we delete it in our team members outlook calendar but it still shows in the bookings calendar which means the space does not come up as available to someone else trying to book online. I know the meetings are supposed to be cancelled via the booking email but is there any way we can get it to delete from bookings when deleted from outlook. Not everyone has access to go into bookings, they just have access to everyone's outlook calendar.3.1KViews3likes9CommentsBookings - Unable to Book Same Day appointments
Hi, I have set up a booking service (we're using it internally as a Hoteling solution for desk sharing and booking.) I've configured the Lead time minimum to be 0 however we can only book the desk for the day after, not the same day. I've tried using -12 but the system reverts it to 0. I noticed that there are threads who are asking for the same solution and none have been addressed so far: Same-Day Appointments - Microsoft Tech Community Settings for same day bookings - Microsoft Tech Community Unable to book same day - Microsoft Tech Community Is there a different setting or override suggestion. More information about the service. Right now the service is scheduled to be All day, so that when a user accepts this invite, it adds it to the top of their calendar (instead of a slot from 8 to 5). Any help would be appreciated.2.1KViews1like4Comments
Available Hours Incorrect
I've read the other posts on Bookings incorrectly showing timeslots as available, and this is a slightly different case. My available hours are 9.15 - 2.45 most days, but yesterday I edited my availability on Thursdays to extend up to 4.15pm. From then, and still now the next day, Bookings is showing availability and allowing bookings up to 4.15pm all 5 days instead of only on Thursdays. On the advice of a colleague, I just checked the custom availability settings for my individual meetings and all of them were set with availability up to 4.15pm each day. I don't know why they were set to that. And I don't know why the system would use the custom settings when I had selected to use my regular meeting hours on each one. But I'm mentioning it in case it's relevant. For now, I've resolved it by using the custom availability and it's behaving correctly. But I want to be able to use the global setting instead of having to change the custom setting in every meeting type when my availability changes. Is there a chance there's a bug? Or something else I need to do differently? Thank you.117Views0likes0CommentsMicrosoft Bookings - Bad Request
Hi All, I work in higher education, and we have been using Microsoft Bookings so that faculty could schedule 1-on-1 meetings with our instructional design team for assistance with Canvas. This was working perfectly for about a month, but recently a lot of users have been reporting a "Bad Request" error. I've noticed that the Bookings link has started routing users tohttps://outlook.office365.com/owa/calendar/which is generating the Bad Request error whereas the link used to direct to the Bookings page fine. I've noticed that clearing cache/cookies or going into an incognito window is a workaround, but I was wondering if anyone knew a more permanent fix for this issue. Thank you for any assistance and I will update this thread if I figure something out on my end.2KViews1like4Comments
Bookings not sending cancellation notification to clients when team members cancel meeting.
I don't know if this is a known bug but in my environment when admins of a Bookings page cancel an appointment in the Bookings page the clients receive a cancellation email. But when a team member or planner from the same Bookings page cancel an appointment, the vistors doesn't receive an email. How can we fix this? Because I don't want my other users to be admin.87Views0likes0Comments
Is it possible to prevent Bookings from creating a fictitious e-mail address?
We need to prevent Bookings from creating a fictitious email address that is not associated with our domain. Some customers use this email (which is available in their calendar) to reply, but get an undeliverable error message. There needs to be a fix for this; we are losing leads as a result.116Views0likes0Comments
