MFA reset needed - lost phone and access to account with it
Hi! I am a single-tenant MS 365 account (business) and I lost my phone and cannot access my account any more. I cannot log into my account (because I need my Authenticator) and I cannot set up the Authenticator (because I need to log into my account for that) and I am desperate for a solution as this is my business account and has everything I need to keep my business going. I lost access on March 2, had access to Outlook on my browser until early morning on March 4 when I completely lost access to everything. What I do have: the phone number that is attached to this account (it is supposed to be one of the sign on methods, but the system won't let me use it) the password (also not able to use it to log in) the email domain is also mine, I can prove ownership I have the last invoice for the account subscription and can also provide the billing information as well as the card number that is attached to this account for automatic billing I am still using the same main device (laptop) that I have been using since the account was set up I am the only employee and the legally authorized representative for the company that the account is for (and the company name is on the invoice as well as the tenant name) You can also see that there have been no successful logins since I lost access where the account was used almost every day since it was set up (including some weekends), also proving that I am the user for the account. I am currently using my old Microsoft account to contact Support via chat but they are telling me a different thing each time we talk, I have literally submitted tickets/contacted 5 different departments/systems and just keep being ping-ponged around and the Support number that I found is asking for an 8-digit code which I guess is also the Authenticator code that I cannot get as I lost access to my old Authenticator so now I have no idea how to proceed. Tickets that I can track: SIR22967120 - I just received a notification that this has been closed because this was not the correct place to raise this YQN2RK7D - no response yet SGBQ7U9T - no response yet 4766105c-db53-40b3-92b8-ddd8c7968a0d - only the auto-reply that request was received an 1 email saying that the provided email address was not found in their system, I followed up with additional details in several emails but no further response or confirmation that anything has been received. I also sent an email to mailto:email address removed for privacy reasonsbut no response there as well I am ready to send any information/documentation to prove that the account is mine, please let me know how to proceed. I am really desperate for a solution here - this is my business account and everything I need is there - my email with all my contacts, the pending deliverables to clients, my working files, etc. This is week 3 already and I haven't had anyone ask me for any proof of ownership, documentation or anything, I don't know what to do to understand if anyone is even investigating anything regarding this, please help. Looking forward to any suggestions!
Radio buttons aren't functioning for a mandatory question in job application with Job ID - 200027012
Hi All, Yes and No radio buttons are missing for a mandatory question in one of the job application on Microsoft careers, without which application cannot be submitted, details as below Job ID - 200027012 Role - Inventory and Asset Technical Trainer Can anyone please look into this. I've raised the same concern yesterday night about 12hrs back, but it got disappeared, if possible can anyone let me know where to find my previous raised concerns.
Sign in to Azure DevOps
The https://dev.azure.com URL redirects to the landing page for the Azure DevOps product. I used to promote this as an URL to use to login to the product. Since this year the page is missing the "Already have an account? Sing in to Azure DevOps" link. As far as I can see there is no way to login to Azure DevOps trough this interface now. There is the usual "sing in" in the top right, which will redirect you to the azure portal (or at least for me it does). How are we supposed to login to Azure DevOps? Old login:
Failed to enter windows
Hi everyone, After installing ubuntu, I can not get into the windows and struggle with a bios loop, and failed to repair it with iso or other startup disks. Gently ask if there is any possiblility I can repair the Windows reserving documents in C. System information : MB : B350M MORTAR (MS-7A37) CPU: AMD RYZEN 7 1700X EIGHT CORE PROCESSOR RAM 32768MB BIOS E7A37AMS.170I can't log in to my Microsoft account
This is incredibly frustrating, to put it mildly. Over 48 hours ago, I changed the passwords for my three email accounts. Once I made the change, I could log into Hotmail and see my emails and everything. Now, when I try to access them through my mobile phone, it says the password I'm entering is incorrect (obviously, I'm entering it correctly for each account). I also had access on my PC. Just in case, I thought, "Okay, I'll change it again," and when I try to change it through my mobile phone, it says "Not available at the moment, please try again later." I thought it was just a one-off... A while passes, I try again, and it still says the same thing. On one of the accounts, after trying several times with the code they sent me, it locked the account. They told me to wait 24 hours and it wasn't fixed. Then they told me to wait a week because after so many attempts to remove the "block" (you can check if it's blocked by entering it in the help section)... Are we crazy or what? This afternoon I spoke with Spanish support, and the woman who helped me really tried. We tried to log in and change the password through a VPN, but this time I didn't receive the code, so she opened a ticket and escalated it to a higher level, telling me to wait 3 to 5 business days. I know what that smells like: wait and then the same thing again. The real surprise was that I couldn't access my other two accounts for 48 hours, so I thought, "Okay, I'll check." I entered the password correctly, but it still said it was incorrect (even though it was correct), and I tried mobile verification, but it wasn't available... even using a VPN. I checked the status of both accounts in the help section, and they said there were no problems with them. Why am I never going to be able to access my three Hotmail accounts again? What's the solution? It doesn't matter if I use a VPN, if the account is blocked, or if it's unblocked. It's always the same. It doesn't accept the correct password -> you try to reset it -> you don't receive a code -> if you try again, it blocks you. Can someone tell me WHAT I NEED TO DO TO FIX THIS ATROCITY? Because waiting is clearly pointless, since the other accounts aren't blocked and I can't log in or reset my password. Furthermore, the account I blocked for trying to access it was unblocked after 24 hours, but it was still the same until it was blocked again. The other two accounts have gone 48 hours without me trying to log in, and I'm still stuck. MICROSOFT, do you plan to offer any solution other than "waiting"? I'm sorry if my English isn't very clear, I'm Spanish and I use a translator
Copilot Sign In On Edge Browser Not Working
The sign In button on the copilot toolbar on the edge browser does not work at all. I ask it to generate an image, or I try to upload multiple files, then it pops up the sign in, but clicking the sign in doesn't work. I've tried Microsoft support and they tried some things, but they ended up referring me to here.
