Forum Discussion
Microsoft Login Issue
Hello, when using any website VIA Microsoft Edge I have an error message coming up
3 Replies
- LVLHostCopper Contributor
Hi, I’ve seen this one before - that 0x8007052e error is usually tied to login/credential issues rather than the site itself.
A few things that helped in my case:
First, clear cookies and cache in Edge (Settings → Privacy → Clear browsing data).
Then go to Credential Manager in Control Panel and remove anything related to Microsoft/Office - sometimes old credentials get stuck there.
Restart the PC and sign in again.
If that doesn’t help, try opening the site in an InPrivate window. If it works there, it’s almost definitely cached data or an extension causing it.
Also worth checking:
Make sure your system date/time is correct
Update Edge (edge://settings/help)
Last thing I’d try is signing out of your Microsoft account in Windows and adding it again - that fixed it for me once when nothing else worked.
Hope that helps
- FluffyManCopper Contributor
Thank you for getting back to me to this is actually a Personal Computer of mine not a work one
hi FluffyMan This error 0x8007052e is a login/authentication error it basically means Windows can't verify your credentials when trying to sign in through Edge.
Here are the most common fixes to try:
1.Check your Windows account password
If your Windows password recently changed, Edge may still be using the old one. Go to Settings → Accounts and make sure everything is up to date.
2.Clear Edge credentials
Open Edge → Settings → Passwords
Remove any saved Microsoft account logins and try signing in fresh
3.Clear Edge cache and cookies
Press Ctrl + Shift + Delete in Edge
Clear cookies, cached data, and signed-in data, then restart Edge
4.Check Windows Credential Manager
Search "Credential Manager" in the Start menu
Go to Windows Credentials
Remove any old Microsoft or Edge entries, then try logging in again
5.Try signing out of Edge completely
Edge Settings → your profile picture → Sign out
Restart Edge and sign back in
If none of these work, it may be a deeper Windows domain/network policy issue worth checking with your IT team if this is a work PC.