Randomly getting opt-out / opt-in in a CallQueue
Dear All, Once again one of my customers is experiencing something no other words can describe but: magical. Set-up: CallQueue "CQ1" Call answering: "Team1" (with 8 people in it) Conference mode: on Routing: attendant and not precence-based Users can opt out of taking calls 2 out of the 8 persons in Team1 is experiencing that they are randomly getting opt-out or opt-in during the day. Already deleted the cache, re-installed teams (newest versions) but this unwanted magical thingy is still occurring multiple times a day. Anyone else having or had this symptoms? Can't figure out what to do next. Thanks for you thoughts and time! Benjamin
Leading (0) in telephone numbers
This is annoying me hugely. In email signatures people most commonly do their phone number like so. +44 (0)1560555555 My instance of teams decides that i just want the brackets removing and tries to dial +4401560555555. This fails, then I have paste again, then delete the 0 manually. Is there a setting where the auto complete of teams can be changed?
Microphone not working mid call
I use teams with my bluetooth headset. But all of a sudden few weeks ago my problem starts. Micrphone is unmuted, but nobody can hear me. When i go to audio settings switch to notebook mic and back to headset, it works. Then i mute mic and again unmute and again nobody can hear me. I didnt change anything. I dont know if its so hard for M$ engineers to make simple IM app where the basics work without issue. Really hate this app and somebody from M$ should be fired for this piece of sh*t.
call details with devce info and participant join,leave time
i am working on teams integration project when i run grap api it does not show data for device and participant timing details graph api for extacting data for call including { "call_id": "004998be-da70-40f6-999a-3c84484c98b1", "start_date_time": "2024-12-17T11:53:14.9897859Z", "end_date_time": "2024-12-17T12:16:55.6045446Z", "participants": [ { "participant_name": "Surbhi Yadav", "join_time": "Unknown", "leave_time": "Unknown" },Teams Auto Attendant, where can the user configure vacation?
I have set up Teams Telephonie with Auto Attendant. I have added Authorized Users. I have setup a Voice application policy, allowed the necessary functions and assigned it to the authorized users. Those Authorized Users are now able to set the greetings messages of the Auto Attendant through the Teams App (Configuration, Calls). However, there seems no way to allow the autorized users to change vacation times and vacation greeting messages. Where can authorized users do this?Create single temporary voicemail for all Teams Voice users
I need to create a single temporary voicemail for all Teams Voice users for the Xmas break. Can someone please help with setting this up with best practice? This voicemail message has already been setup for a main phone number IVR using an Auto Attendant.
Workflow-webhook not tied to user
Hello! We are developing applications in AWS (sorry, guys), and some workloads require posting to Teams channels using webhooks via Workflows (the new webhook way). We are also using webhooks to notify in Teams when Github actions finish or need interactions. However, when creating the webhook in Workflows it only seems possible to tie the webhook to a regular user. Are there any ways to use a Service Account / Service principal as the webhook/workflow owner? Using a regular user account as the webhook owner is a major drawback, eg. the need to rewrite all webhooks if the user quits the company and is disabled in Entra ID. Regards globus68
