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Chris_King's avatar
Chris_King
Copper Contributor
Nov 19, 2022

Unable to create invoice using the template from microsoft word

 

Was attempting to create an invoice utilizing Office 365 business invoice template however the upon creating the template it was not in the correct form as the description of the template and did not show the complete entirety of the template. Called microsoft support and they referred me here. 

 

 

  • Charles_Kenyon's avatar
    Charles_Kenyon
    Bronze Contributor

    Chris_King 

    Hello,

    I suspect you are talking about this one:

     

    What problems are you having. It downloaded for me.

    When this happens, the template is stored in the location I've designated to store new templates and a document based on the template is created and on the screen. This is what I expect.

    Because of the settings I use, it does not look like that (no thumbnail image) when I go to File > New. Instead, I see:

     

    • Chris_King's avatar
      Chris_King
      Copper Contributor

      Yes the basic business invoice. It's not that it won't download it is that when it does it's "all out of wack" and doesn't display the full template Charles_Kenyon 

      • Charles_Kenyon's avatar
        Charles_Kenyon
        Bronze Contributor
        I'm afraid "all out of wack" does not give enough information for anyone to help.
        Can you be more specific?
        It seems fine here.

        What are you not seeing that you expect?
        What are you seeing that you do not expect?

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