Forum Discussion
Chris_King
Nov 19, 2022Copper Contributor
Unable to create invoice using the template from microsoft word
Was attempting to create an invoice utilizing Office 365 business invoice template however the upon creating the template it was not in the correct form as the description of the template and did ...
Charles_Kenyon
Nov 20, 2022Bronze Contributor
Hello,
I suspect you are talking about this one:
What problems are you having. It downloaded for me.
When this happens, the template is stored in the location I've designated to store new templates and a document based on the template is created and on the screen. This is what I expect.
Because of the settings I use, it does not look like that (no thumbnail image) when I go to File > New. Instead, I see:
- Chris_KingNov 21, 2022Copper Contributor
Yes the basic business invoice. It's not that it won't download it is that when it does it's "all out of wack" and doesn't display the full template Charles_Kenyon
- Charles_KenyonNov 21, 2022Bronze ContributorI'm afraid "all out of wack" does not give enough information for anyone to help.
Can you be more specific?
It seems fine here.
What are you not seeing that you expect?
What are you seeing that you do not expect?- Chris_KingNov 21, 2022Copper Contributor
When I click on create invoice it goes to the invoice however the invoice is not as it is displayed in the example invoice and it does not display the full invoice. Ex: Company info on the bottom of the invoice is not shown.