Forum Discussion
Unable to update Windows 10 Insider Preview 17063.1000 (rs_prerelease)
Hello,
Currently, I'm using Windows 10 Insider Preview Build 17025.rs_prerelease.171020-1626
As windows launched update with a new version 17063.1000, I'm unable to update.
Each time system restarts and update runs for a while. Then, it rolls back to previous version of windows.
Error Code is - 0xc1900101.
Please help
Hi,
This code refers to a possible driver issue, please refer to c:\windows\panther\setuperr.log & setupact.log to find out which driver is blocking your upgrade, if possible remove / update the driver / software for the upgrade
(if you get an access denied error on the logfile, just copy the files somewhere before opening them)
Hope this helps
Erik
- Kevin LeRoyCopper Contributor
I'm having the exact same problem.
- Deleted
same problem but after a few trials I finally get rid of that
- Alok KumarCopper Contributor
I have tried 8 times. But all went in vain
- Alok KumarCopper ContributorHi Kevin.
My problem is solved.
Exact problem was disk space. While update was showing required space of 23GB, but actual space required during installation was 27GB. I had only 25GB space. Because of that, it was not updating. Required file stating issue was found in subfolders under Panther directory. Refer to Erik's reply for the further info.
Hi,
This code refers to a possible driver issue, please refer to c:\windows\panther\setuperr.log & setupact.log to find out which driver is blocking your upgrade, if possible remove / update the driver / software for the upgrade
(if you get an access denied error on the logfile, just copy the files somewhere before opening them)
Hope this helps
Erik
- Alok KumarCopper Contributor
Hi Erik,
Thanks for sharing the info. Required file stating issue was found in subfolders under Panther directory.
Exact problem was disk space. While update was showing required space of 23GB, but actual space required during installation was 27GB. I had only 25GB space. Because of that, it was not updating.
Alok
- Johnathan MonroeCopper Contributor
I have tried doing a complete disc error check, and device manager/dxdiag shows no conflicts with my drivers, any other reason this would happen? Windows 10 Insider Preview 17682.1000 (rs_prerelease) - Error 0x800704c7
--------------
System Devices
--------------
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1410&SUBSYS_1849103C&REV_00\3&2411E6FE&0&00
Driver: n/aName: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1404&SUBSYS_00000000&REV_00\3&2411E6FE&0&C4
Driver: n/aName: PCI-to-PCI Bridge
Device ID: PCI\VEN_1022&DEV_43A0&SUBSYS_00001022&REV_00\3&2411E6FE&0&A8
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.17677.1000 (English), 5/20/2018 23:59:50, 383792 bytesName: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1402&SUBSYS_00000000&REV_00\3&2411E6FE&0&C2
Driver: n/aName: Realtek PCIE CardReader
Device ID: PCI\VEN_10EC&DEV_5229&SUBSYS_1849103C&REV_01\4&3A4E893B&0&00A8
Driver: C:\WINDOWS\system32\DRIVERS\RtsP2Stor.sys, 6.03.9600.29088 (English), 6/29/2015 10:01:34, 310528 bytes
Driver: C:\WINDOWS\SysWOW64\sda\SDRTCPRM.dll, 1.22.9600.0000 (English), 6/29/2015 10:01:34, 141568 bytes
Driver: C:\WINDOWS\SysWOW64\RsCRIcon.dll, 1.10.0000.0000 (English), 6/29/2015 10:01:36, 9898752 bytes
Driver: C:\WINDOWS\system32\RtCRX64.dll, 1.11.9600.0000 (Chinese (Simplified)), 6/29/2015 10:01:34, 91904 bytesName: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_9902&SUBSYS_1849103C&REV_00\3&2411E6FE&0&09
Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 10.00.17677.1000 (English), 5/20/2018 23:59:46, 83456 bytes
Driver: C:\WINDOWS\system32\DRIVERS\drmk.sys, 10.00.17677.1000 (English), 5/20/2018 23:59:46, 98304 bytes
Driver: C:\WINDOWS\system32\DRIVERS\portcls.sys, 10.00.17677.1000 (English), 5/20/2018 23:59:46, 378880 bytesName: Realtek PCIe FE Family Controller
Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_1849103C&REV_05\4&24DF40C8&0&00A9
Driver: C:\WINDOWS\system32\DRIVERS\rt640x64.sys, 9.01.0407.2015 (English), 5/20/2018 23:59:50, 605696 bytesName: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1405&SUBSYS_00000000&REV_00\3&2411E6FE&0&C5
Driver: n/aName: Ralink RT3290 802.11bgn Wi-Fi Adapter
Device ID: PCI\VEN_1814&DEV_3290&SUBSYS_18EC103C&REV_00\4&2E3C5434&0&0020
Driver: C:\WINDOWS\system32\DRIVERS\netr28x.sys, 5.00.0057.0000 (English), 5/20/2018 23:59:48, 2537984 bytesName: High Definition Audio Controller
Device ID: PCI\VEN_1022&DEV_780D&SUBSYS_1849103C&REV_01\3&2411E6FE&0&A2
Driver: C:\WINDOWS\system32\DRIVERS\hdaudbus.sys, 10.00.17677.1000 (English), 5/20/2018 23:59:46, 83456 bytes
Driver: C:\WINDOWS\system32\DRIVERS\drmk.sys, 10.00.17677.1000 (English), 5/20/2018 23:59:46, 98304 bytes
Driver: C:\WINDOWS\system32\DRIVERS\portcls.sys, 10.00.17677.1000 (English), 5/20/2018 23:59:46, 378880 bytesName: PCI-to-PCI Bridge
Device ID: PCI\VEN_1022&DEV_1414&SUBSYS_12341022&REV_00\3&2411E6FE&0&20
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.17677.1000 (English), 5/20/2018 23:59:50, 383792 bytesName: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1400&SUBSYS_00000000&REV_00\3&2411E6FE&0&C0
Driver: n/aName: PCI-to-PCI Bridge
Device ID: PCI\VEN_1022&DEV_43A1&SUBSYS_00001022&REV_00\3&2411E6FE&0&A9
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.17677.1000 (English), 5/20/2018 23:59:50, 383792 bytesName: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1022&DEV_7807&SUBSYS_1849103C&REV_11\3&2411E6FE&0&98
Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 10.00.17677.1000 (English), 5/20/2018 23:59:50, 30208 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 10.00.17677.1000 (English), 5/20/2018 23:59:50, 408368 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 10.00.17677.1000 (English), 5/20/2018 23:59:50, 500016 bytesName: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1022&DEV_7807&SUBSYS_1849103C&REV_11\3&2411E6FE&0&90
Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 10.00.17677.1000 (English), 5/20/2018 23:59:50, 30208 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 10.00.17677.1000 (English), 5/20/2018 23:59:50, 408368 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 10.00.17677.1000 (English), 5/20/2018 23:59:50, 500016 bytesName: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1403&SUBSYS_00000000&REV_00\3&2411E6FE&0&C3
Driver: n/aName: PCI-to-PCI Bridge
Device ID: PCI\VEN_1022&DEV_780F&SUBSYS_00000000&REV_40\3&2411E6FE&0&A4
Driver: C:\WINDOWS\system32\DRIVERS\pci.sys, 10.00.17677.1000 (English), 5/20/2018 23:59:50, 383792 bytesName: Ralink Bluetooth PCIe Adapter
Device ID: PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C&REV_00\4&2E3C5434&0&0120
Driver: C:\WINDOWS\system32\DRIVERS\rtbth.sys, 2.09.0030.0000 (English), 6/3/2015 04:27:02, 1219200 bytes
Driver: C:\WINDOWS\system32\DRIVERS\rt3298.bin, 6/3/2015 04:21:46, 40958 bytesName: AMD USB 3.0 eXtensible Host Controller - 0.96 (Microsoft)
Device ID: PCI\VEN_1022&DEV_7812&SUBSYS_1849103C&REV_03\3&2411E6FE&0&81
Driver: C:\WINDOWS\system32\DRIVERS\USBXHCI.SYS, 10.00.17677.1000 (English), 5/20/2018 23:59:50, 436528 bytes
Driver: C:\WINDOWS\system32\DRIVERS\UMDF\UsbXhciCompanion.dll, 10.00.17677.1000 (English), 5/20/2018 23:59:50, 124016 bytesName: AMD USB 3.0 eXtensible Host Controller - 0.96 (Microsoft)
Device ID: PCI\VEN_1022&DEV_7812&SUBSYS_1849103C&REV_03\3&2411E6FE&0&80
Driver: C:\WINDOWS\system32\DRIVERS\USBXHCI.SYS, 10.00.17677.1000 (English), 5/20/2018 23:59:50, 436528 bytes
Driver: C:\WINDOWS\system32\DRIVERS\UMDF\UsbXhciCompanion.dll, 10.00.17677.1000 (English), 5/20/2018 23:59:50, 124016 bytesName: AMD SMBus
Device ID: PCI\VEN_1022&DEV_780B&SUBSYS_1849103C&REV_14\3&2411E6FE&0&A0
Driver: n/aName: AMD SATA Controller
Device ID: PCI\VEN_1022&DEV_7804&SUBSYS_1849103C&REV_00\3&2411E6FE&0&88
Driver: C:\WINDOWS\system32\DRIVERS\amdsata.sys, 1.01.0003.0277 (English), 5/20/2018 23:59:49, 79152 bytes
Driver: C:\WINDOWS\system32\DRIVERS\amdxata.sys, 1.01.0003.0277 (English), 5/20/2018 23:59:49, 22832 bytesName: PCI standard ISA bridge
Device ID: PCI\VEN_1022&DEV_780E&SUBSYS_1849103C&REV_11\3&2411E6FE&0&A3
Driver: C:\WINDOWS\system32\DRIVERS\msisadrv.sys, 10.00.17677.1000 (English), 5/20/2018 23:59:50, 14640 bytesName: AMD Radeon HD 7520G
Device ID: PCI\VEN_1002&DEV_9990&SUBSYS_1849103C&REV_00\3&2411E6FE&0&08
Driver: C:\WINDOWS\system32\DRIVERS\atikmdag.sys, 8.01.0001.1500 (English), 8/1/2015 03:51:32, 21637664 bytes
Driver: C:\WINDOWS\system32\DRIVERS\ati2erec.dll, 1.00.0000.0024 (English), 8/1/2015 03:51:30, 60960 bytes
Driver: C:\WINDOWS\system32\DRIVERS\amdacpksd.sys, 2.15.0030.0019 (English), 8/1/2015 03:51:28, 315120 bytes
Driver: C:\WINDOWS\system32\atiumd64.dll, 9.14.0010.1128 (English), 8/1/2015 03:51:34, 8957368 bytes
Driver: C:\WINDOWS\system32\atiumd6a.dll, 8.14.0010.0513 (English), 8/1/2015 03:51:34, 9065336 bytes
Driver: C:\WINDOWS\system32\atitmm64.dll, 6.14.0011.0025 (English), 8/1/2015 03:51:32, 208416 bytes
Driver: C:\WINDOWS\system32\amdpcom64.dll, 8.14.0010.0023 (English), 8/1/2015 03:51:32, 97584 bytes
Driver: C:\WINDOWS\system32\atimpc64.dll, 8.14.0010.0023 (English), 8/1/2015 03:51:34, 97584 bytes
Driver: C:\WINDOWS\system32\atiadlxx.dll, 7.15.0020.1301 (English), 8/1/2015 03:51:30, 1265184 bytes
Driver: C:\WINDOWS\system32\atiumd6a.cap, 7/12/2015 06:53:26, 3437632 bytes
Driver: C:\WINDOWS\system32\atimuixx.dll, 6.14.0010.1002 (English), 8/1/2015 03:51:32, 47136 bytes
Driver: C:\WINDOWS\system32\atiapfxx.exe, 6.14.0010.1001 (English), 8/1/2015 03:51:30, 384544 bytes
Driver: C:\WINDOWS\system32\ativvsva.dat, 7/12/2015 06:53:34, 157144 bytes
Driver: C:\WINDOWS\system32\ativvsvl.dat, 7/12/2015 06:53:34, 204952 bytes
Driver: C:\WINDOWS\system32\ativvaxy_cik.dat, 7/12/2015 06:53:32, 234420 bytes
Driver: C:\WINDOWS\system32\ativvaxy_cik_nd.dat, 7/12/2015 06:53:32, 232752 bytes
Driver: C:\WINDOWS\system32\ativce02.dat, 7/12/2015 06:53:32, 100816 bytes
Driver: C:\WINDOWS\system32\amdmmcl6.dll, 1.06.0000.0000 (English), 8/1/2015 03:51:28, 68128 bytes
Driver: C:\WINDOWS\system32\atiesrxx.exe, 6.14.0011.1199 (English), 8/1/2015 03:51:30, 263200 bytes
Driver: C:\WINDOWS\system32\atieclxx.exe, 6.14.0011.1199 (English), 8/1/2015 03:51:30, 689696 bytes
Driver: C:\WINDOWS\system32\atidemgy.dll, 4.05.5665.36486 (English), 8/1/2015 03:51:30, 459808 bytes
Driver: C:\WINDOWS\system32\atio6axx.dll, 6.14.0010.13397 (English), 8/1/2015 03:51:34, 30767648 bytes
Driver: C:\WINDOWS\system32\aticalrt64.dll, 6.14.0010.1848 (English), 8/1/2015 03:51:30, 79904 bytes
Driver: C:\WINDOWS\system32\aticalcl64.dll, 6.14.0010.1848 (English), 8/1/2015 03:51:30, 73248 bytes
Driver: C:\WINDOWS\system32\aticaldd64.dll, 6.14.0010.1848 (English), 8/1/2015 03:51:32, 15734304 bytes
Driver: C:\WINDOWS\system32\atiapfxx.blb, 7/12/2015 06:52:56, 660912 bytes
Driver: C:\WINDOWS\system32\amdmiracast.dll, 8/1/2015 03:51:32, 484176 bytes
Driver: C:\WINDOWS\system32\amdhdl64.dll, 8/1/2015 03:51:28, 152096 bytes
Driver: C:\WINDOWS\system32\hsa-thunk64.dll, 8/1/2015 03:51:32, 120352 bytes
Driver: C:\WINDOWS\system32\amdmantle64.dll, 9.01.0010.0077 (English), 8/1/2015 03:51:28, 6493728 bytes
Driver: C:\WINDOWS\system32\mantle64.dll, 9.01.0010.0077 (English), 8/1/2015 03:51:32, 144928 bytes
Driver: C:\WINDOWS\system32\mantleaxl64.dll, 9.01.0010.0077 (English), 8/1/2015 03:51:32, 110624 bytes
Driver: C:\WINDOWS\system32\ativce03.dat, 7/12/2015 06:53:32, 169152 bytes
Driver: C:\WINDOWS\system32\ativvaxy_vi.dat, 7/12/2015 06:53:32, 322868 bytes
Driver: C:\WINDOWS\system32\ativvaxy_vi_nd.dat, 7/12/2015 06:53:32, 321200 bytes
Driver: C:\WINDOWS\system32\ativvaxy_cz_nd.dat, 7/12/2015 06:53:32, 255808 bytes
Driver: C:\WINDOWS\system32\amde31a.dat, 7/12/2015 06:52:16, 167456 bytes
Driver: C:\WINDOWS\system32\detoured.dll, 2.01.0000.0207 (English), 8/1/2015 03:51:32, 21536 bytes
Driver: C:\WINDOWS\system32\amdgfxinfo64.dll, 8/1/2015 03:51:28, 222240 bytes
Driver: C:\WINDOWS\system32\atieah64.exe, 8/1/2015 03:51:30, 177696 bytes
Driver: C:\WINDOWS\system32\ativvaxy_FJ.dat, 7/12/2015 06:53:32, 250884 bytes
Driver: C:\WINDOWS\system32\ativvaxy_FJ_nd.dat, 7/12/2015 06:53:32, 249088 bytes
Driver: C:\WINDOWS\system32\amdocl12cl64.dll, 0.08.0000.0000 (English), 8/1/2015 03:51:30, 27553312 bytes
Driver: C:\WINDOWS\system32\amdicdxx.dat, 7/12/2015 06:52:18, 830516 bytes
Driver: C:\WINDOWS\system32\atiicdxx.dat, 7/12/2015 06:53:06, 737410 bytes
Driver: C:\WINDOWS\system32\atidxx64.dll, 8.17.0010.0625 (English), 8/1/2015 03:51:34, 12171720 bytes
Driver: C:\WINDOWS\SysWOW64\atiumdag.dll, 9.14.0010.1128 (English), 8/1/2015 03:51:36, 7556192 bytes
Driver: C:\WINDOWS\SysWOW64\atiumdva.dll, 8.14.0010.0513 (English), 8/1/2015 03:51:34, 8085016 bytes
Driver: C:\WINDOWS\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 8/1/2015 03:51:32, 90640 bytes
Driver: C:\WINDOWS\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 8/1/2015 03:51:34, 90640 bytes
Driver: C:\WINDOWS\SysWOW64\atiadlxy.dll, 7.15.0020.1301 (English), 8/1/2015 03:51:30, 944160 bytes
Driver: C:\WINDOWS\SysWOW64\atiadlxx.dll, 7.15.0020.1301 (English), 8/1/2015 03:51:30, 944160 bytes
Driver: C:\WINDOWS\SysWOW64\atiumdva.cap, 7/12/2015 06:53:30, 3471376 bytes
Driver: C:\WINDOWS\SysWOW64\ativvsva.dat, 7/12/2015 06:53:34, 157144 bytes
Driver: C:\WINDOWS\SysWOW64\ativvsvl.dat, 7/12/2015 06:53:34, 204952 bytes
Driver: C:\WINDOWS\SysWOW64\amdmmcl.dll, 1.06.0000.0000 (English), 8/1/2015 03:51:28, 56864 bytes
Driver: C:\WINDOWS\SysWOW64\atioglxx.dll, 6.14.0010.13397 (English), 8/1/2015 03:51:34, 25315360 bytes
Driver: C:\WINDOWS\SysWOW64\atidxx32.dll, 8.17.0010.0625 (English), 8/1/2015 03:51:34, 10285304 bytes
Driver: C:\WINDOWS\SysWOW64\aticalrt.dll, 6.14.0010.1848 (English), 8/1/2015 03:51:30, 69664 bytes
Driver: C:\WINDOWS\SysWOW64\aticalcl.dll, 6.14.0010.1848 (English), 8/1/2015 03:51:30, 66592 bytes
Driver: C:\WINDOWS\SysWOW64\aticaldd.dll, 6.14.0010.1848 (English), 8/1/2015 03:51:32, 14319648 bytes
Driver: C:\WINDOWS\SysWOW64\atiapfxx.blb, 7/12/2015 06:52:56, 660912 bytes
Driver: C:\WINDOWS\SysWOW64\amdhdl32.dll, 8/1/2015 03:51:28, 140832 bytes
Driver: C:\WINDOWS\SysWOW64\hsa-thunk.dll, 8/1/2015 03:51:32, 119840 bytes
Driver: C:\WINDOWS\SysWOW64\amdmantle32.dll, 9.01.0010.0077 (English), 8/1/2015 03:51:28, 5084704 bytes
Driver: C:\WINDOWS\SysWOW64\mantle32.dll, 9.01.0010.0077 (English), 8/1/2015 03:51:32, 131104 bytes
Driver: C:\WINDOWS\SysWOW64\mantleaxl32.dll, 9.01.0010.0077 (English), 8/1/2015 03:51:32, 103968 bytes
Driver: C:\WINDOWS\SysWOW64\detoured.dll, 2.01.0000.0207 (English), 8/1/2015 03:51:32, 21536 bytes
Driver: C:\WINDOWS\SysWOW64\amdgfxinfo32.dll, 8/1/2015 03:51:28, 207392 bytes
Driver: C:\WINDOWS\SysWOW64\atieah32.exe, 8/1/2015 03:51:30, 161312 bytes
Driver: C:\WINDOWS\SysWOW64\amdocl12cl.dll, 0.08.0000.0000 (English), 8/1/2015 03:51:30, 22336032 bytes
Driver: C:\WINDOWS\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 8/1/2015 03:51:32, 68640 bytes
Driver: C:\WINDOWS\system32\ATIODE.exe, 1.00.0000.0001 (English), 8/1/2015 03:51:32, 350240 bytes
Driver: C:\WINDOWS\system32\amdave64.dll, 8.04.0006.0000 (English), 8/1/2015 03:51:32, 127440 bytes
Driver: C:\WINDOWS\SysWOW64\amdave32.dll, 8.04.0006.0000 (English), 8/1/2015 03:51:32, 120080 bytes
Driver: C:\WINDOWS\system32\atisamu64.dll, 7.01.0000.0001 (English), 8/1/2015 03:51:32, 106528 bytes
Driver: C:\WINDOWS\system32\amdhcp64.dll, 1.00.0000.0001 (English), 8/1/2015 03:51:32, 162096 bytes
Driver: C:\WINDOWS\system32\kapp_ci.sbin, 7/12/2015 06:53:38, 47664 bytes
Driver: C:\WINDOWS\system32\kapp_si.sbin, 7/12/2015 06:53:38, 43408 bytes
Driver: C:\WINDOWS\system32\samu_krnl_ci.sbin, 7/12/2015 06:53:38, 140240 bytes
Driver: C:\WINDOWS\system32\samu_krnl_isv_ci.sbin, 7/12/2015 06:53:38, 138832 bytes
Driver: C:\WINDOWS\SysWOW64\atisamu32.dll, 7.01.0000.0001 (English), 8/1/2015 03:51:32, 98336 bytes
Driver: C:\WINDOWS\SysWOW64\amdhcp32.dll, 1.00.0000.0001 (English), 8/1/2015 03:51:32, 148400 bytes
Driver: C:\WINDOWS\system32\DRIVERS\atikmpag.sys, 8.14.0001.6463 (English), 8/1/2015 03:51:32, 682016 bytes
Driver: C:\WINDOWS\system32\atiu9p64.dll, 8.14.0001.6463 (English), 8/1/2015 03:51:34, 140016 bytes
Driver: C:\WINDOWS\system32\atiuxp64.dll, 8.14.0001.6463 (English), 8/1/2015 03:51:34, 172432 bytes
Driver: C:\WINDOWS\system32\atig6txx.dll, 8.14.0001.6463 (English), 8/1/2015 03:51:30, 174112 bytes
Driver: C:\WINDOWS\system32\atiglpxx.dll, 8.14.0001.6463 (English), 8/1/2015 03:51:32, 87072 bytes
Driver: C:\WINDOWS\system32\aticfx64.dll, 8.17.0010.1401 (English), 8/1/2015 03:51:34, 1485552 bytes
Driver: C:\WINDOWS\system32\amdxc64.dll, 8.18.0010.0040 (English), 8/1/2015 03:51:34, 9280352 bytes
Driver: C:\WINDOWS\SysWOW64\aticfx32.dll, 8.17.0010.1401 (English), 8/1/2015 03:51:34, 1230864 bytes
Driver: C:\WINDOWS\SysWOW64\amdxc32.dll, 8.18.0010.0040 (English), 8/1/2015 03:51:34, 7650592 bytes
Driver: C:\WINDOWS\system32\OpenCL.dll, 2.00.0004.0000 (English), 8/1/2015 03:51:30, 82464 bytes
Driver: C:\WINDOWS\system32\amdocl64.dll, 10.00.1800.0007 (English), 8/1/2015 03:51:32, 47800864 bytes
Driver: C:\WINDOWS\system32\amdocl_as64.exe, 8/1/2015 03:51:30, 1204784 bytes
Driver: C:\WINDOWS\system32\amdocl_ld64.exe, 8/1/2015 03:51:28, 1079344 bytes
Driver: C:\WINDOWS\system32\clinfo.exe, 8/1/2015 03:51:32, 252448 bytes
Driver: C:\WINDOWS\SysWOW64\OpenCL.dll, 2.00.0004.0000 (English), 8/1/2015 03:51:28, 76832 bytes
Driver: C:\WINDOWS\SysWOW64\amdocl.dll, 10.00.1800.0007 (English), 8/1/2015 03:51:32, 39732768 bytes
Driver: C:\WINDOWS\SysWOW64\amdocl_as32.exe, 8/1/2015 03:51:30, 1012784 bytes
Driver: C:\WINDOWS\SysWOW64\amdocl_ld32.exe, 8/1/2015 03:51:28, 816176 bytes
Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.stz, 8.14.0001.6028 (English), 8/1/2015 03:51:28, 91400 bytes
Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.itz, 7/12/2015 06:52:20, 1988 bytes
Driver: C:\Program Files\AMD\amdkmpfd\amdkmpfd.ctz, 7/12/2015 06:52:18, 9805 bytes
Driver: C:\WINDOWS\system32\atig6pxx.dll, 8.14.0001.6463 (English), 8/1/2015 03:51:30, 92704 bytes
Driver: C:\WINDOWS\SysWOW64\atiu9pag.dll, 8.14.0001.6463 (English), 8/1/2015 03:51:34, 122128 bytes
Driver: C:\WINDOWS\SysWOW64\atiuxpag.dll, 8.14.0001.6463 (English), 8/1/2015 03:51:34, 153104 bytes
Driver: C:\WINDOWS\SysWOW64\atigktxx.dll, 8.14.0001.6463 (English), 8/1/2015 03:51:30, 159264 bytes
Driver: C:\WINDOWS\SysWOW64\atiglpxx.dll, 8.14.0001.6463 (English), 8/1/2015 03:51:32, 87072 bytes
Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDh264Enc32.dll, 15.20.0000.0000 (English), 8/1/2015 03:51:34, 948656 bytes
Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDh264Enc64.dll, 15.20.0000.0000 (English), 8/1/2015 03:51:34, 1134640 bytes
Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDhwDecoder_32.dll, 1.00.0000.0001 (English), 8/1/2015 03:51:28, 226336 bytes
Driver: C:\Program Files\Common Files\ATI Technologies\Multimedia\AMDhwDecoder_64.dll, 1.00.0000.0001 (English), 8/1/2015 03:51:28, 263712 bytes
Driver: C:\WINDOWS\system32\coinst_15.20.dll, 1.00.0005.0009 (English), 8/1/2015 03:51:32, 883232 bytesName: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1401&SUBSYS_00000000&REV_00\3&2411E6FE&0&C1
Driver: n/aName: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_1849103C&REV_11\3&2411E6FE&0&9A
Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 10.00.17677.1000 (English), 5/20/2018 23:59:50, 91440 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 10.00.17677.1000 (English), 5/20/2018 23:59:50, 408368 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 10.00.17677.1000 (English), 5/20/2018 23:59:50, 500016 bytesName: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_1849103C&REV_11\3&2411E6FE&0&92
Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 10.00.17677.1000 (English), 5/20/2018 23:59:50, 91440 bytes
Driver: C:\WINDOWS\system32\drivers\usbport.sys, 10.00.17677.1000 (English), 5/20/2018 23:59:50, 408368 bytes
Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 10.00.17677.1000 (English), 5/20/2018 23:59:50, 500016 bytes - MaximusL9Copper Contributor
Erik_Moreau Hi, recently I have had some problems with my pc that I cant log in with my account in Microsft Edge, Xbox App, Settings from windows and Microsoft Store. But If I try to log in in another computer I can, only in my pc I cant. I have searched help and anything works.
The error code that always appears is this:
"0x800704cf"
- Paul RademakerCopper Contributor
I have the same problem. Only errorcode 0xd0000001. Tried the problem solver from Windows, but it didn't help. (After saying it solved the errors)
Tried 8 times to update to 17063, but no positive results.
- Alok KumarCopper Contributor
Hi Paul,
Can you refer to c:\windows\panther\setuperr.log & setupact.log and tell us what is causing to stop the updates.
If is also possible that windows has created another folder inside panther. You have to look for setupree.log and setupact.log files.
Alternatively, You an upload the both files here.
-Alok
- Paul RademakerCopper Contributor
Hi Alok,
Enclosed the files. (zip)
Have also the same problem on my Asus Chi300 transformer book.
Would be nice if you find a solution.
thanks, Paul
- Adriano RinaudoCopper Contributor
I've the same problem [Windows 10 Insider Preview 17063.1000 (rs_prerelease) 0xc1900101] but i've 90Gb of free space on disk. Before upgrade all working well, after i read many error on setuperr.log
Happy Wishes
- Skip MillerCopper Contributor
I'm having the same issue updating to Windows 10 Insider Preview 17063.1000 (rs_prerelease). However, I currently have Windows 10 Insider preview 17046 installed. My system has attempted and failed to install Build 17063 3 times since it's release. I also get the failed install error: 0xc1900101
I haven't had this issue with previous insider preview builds. Anyone have success with getting past this issue?
Skip
- Ken HoningsCopper Contributor
I have an Asrock system board, running Build 17046.rs_prerelease 171118-1403 trying to upgrade to windows 10 insider preview 17063.1000. System sticks at ASROCK logo, will not load hardware. After two attempts, it reboots and reverts back to 17046. This has happened 8 times so far. I have over 350 gigs disk space open, no extra hardware/usb's connected, using Norton Security only (no other firewalls, etc). This has never happened on any other release.
- Peter CoxCopper ContributorNeither c:\windows\panther\settuperr.log nor setupact.log exists on my system. I tried disabling virtualization in the BIOS as suggested elsewhere but that had no effect.
- Rick LuceCopper Contributor
Same problem here. Hoping for a new release or clear instructions on how to debug and correct the problem.
- Gadi NavehCopper Contributor
Same problem here - tried few times and failed. attaching setup logs
I also now have the following folders (Samsung laptop, 850GB free)
c:\windows\panther
C:\WINDOWS\Panther\NewOs\Panther
12/28/2017 05:55 PM <DIR> WINDOWS
12/28/2017 06:09 PM <DIR> Windows.old
10/30/2017 09:21 PM <DIR> Windows.old(1)
11/11/2017 03:08 PM <DIR> Windows.old(2)
11/20/2017 07:44 AM <DIR> Windows.old(3)
11/24/2017 10:33 PM <DIR> Windows.old(4)
12/19/2017 10:00 PM <DIR> Windows.old(5)
12/20/2017 06:50 AM <DIR> Windows.old(6)
12/22/2017 06:43 PM <DIR> Windows.old(7)
12/19/2017 07:33 PM <DIR> Windows10Upgrade- Paul RademakerCopper Contributor
Used this tool:
Microsoft Windows 10 [Version: 10.0.17025.1000]
Reset Windows Update Tool.Today another try after having walk through all the options in the above mentioned programm.
No results. Rolling back to 17025.
Think has something to do with the storage. But on the C disk is about 60 Gig free....
Could it be having the drives reassigned on the sata ports? Driveletters are still the same.
setupact.log
2018-01-01 22:23:35, Info [svchost.exe] Enter WinReIsWimBootEnabled
2018-01-01 22:23:35, Info [svchost.exe] Parameters: pszWinDir: NULL
2018-01-01 22:23:35, Info [svchost.exe] Exit WinReIsWimBootEnabled returns 0 with last error: 0x0
2018-01-01 22:23:35, Info [RelPost.exe] Enter WinReGetLogDirPath
2018-01-01 22:23:35, Info [RelPost.exe] Update enhanced config info is enabled.
2018-01-01 22:23:35, Error [RelPost.exe] IOCTL_STORAGE_QUERY_PROPERTY failed: 0x1
2018-01-01 22:23:35, Error [RelPost.exe] IOCTL_STORAGE_QUERY_PROPERTY failed: 0x1
2018-01-01 22:23:35, Info [RelPost.exe] WinRE is installed
2018-01-01 22:23:35, Info [RelPost.exe] Exit WinReGetLogDirPath return error code: 0x0
2018-01-01 22:23:35, Info [RelPost.exe] Enter WinReSetTriggerFile
2018-01-01 22:23:35, Info [RelPost.exe] Parameters: DirName: \\?\GLOBALROOT\device\harddisk3\partition3\Recovery\Logs, fDelete: 1
2018-01-01 22:23:35, Warning [RelPost.exe] WinReSetTriggerFile failed to delete file (0x2) in file base\diagnosis\srt\reagent2\reagent\logfile.cpp line 237
2018-01-01 22:23:35, Info [RelPost.exe] Exit WinReSetTriggerFile return error code: 0x2
2018-01-02 12:39:18, Info [dismhost.exe] Enter WinRE_Specialize_Offline
2018-01-02 12:39:18, Info [dismhost.exe] According to the register keys in offline HIVE, it's Upgrade scenario.
2018-01-02 12:39:18, Info [dismhost.exe] Called by Upgrade. Will do nothing.
2018-01-02 12:39:18, Info [dismhost.exe] Exit WinRE_Specialize_Offline with return value which is error code: 0x0
2018-01-02 13:08:27, Info [svchost.exe] Enter WinReIsWimBootEnabled
2018-01-02 13:08:27, Info [svchost.exe] Parameters: pszWinDir: NULL
2018-01-02 13:08:27, Info [svchost.exe] Exit WinReIsWimBootEnabled returns 0 with last error: 0x0
2018-01-02 13:08:31, Info [RelPost.exe] Enter WinReGetLogDirPath
2018-01-02 13:08:31, Info [RelPost.exe] Update enhanced config info is enabled.
2018-01-02 13:08:32, Error [RelPost.exe] IOCTL_STORAGE_QUERY_PROPERTY failed: 0x1
2018-01-02 13:08:32, Error [RelPost.exe] IOCTL_STORAGE_QUERY_PROPERTY failed: 0x1
2018-01-02 13:08:32, Info [RelPost.exe] WinRE is installed
2018-01-02 13:08:32, Info [RelPost.exe] Exit WinReGetLogDirPath return error code: 0x0
2018-01-02 13:08:32, Info [RelPost.exe] Enter WinReSetTriggerFile
2018-01-02 13:08:32, Info [RelPost.exe] Parameters: DirName: \\?\GLOBALROOT\device\harddisk3\partition3\Recovery\Logs, fDelete: 1
- Deleted
same here. it downloads, then installs, reboots, then starts installing then just about 10 minutes in reboots and rolls back to previous installation and then finally reboots and I'm back to where I was and it does it over and over if I let it so I stopped auto updates and disabled insider upgrades for a week to see if I could find a solution. I have plenty of hardware for this, quad core i5, 32GB ram, 4gb video etc etc so it's not a hardware incompatibility.....driving me nuts. Plenty of disk space on my SSD (318GB available). nothing plugged in except bare minimum as always when I update, first time updates like this has failed (insider). All other have installed perfectly for a year or more.
- Hamish TaylorCopper Contributor
I have exactly the same issue - so far it has failed no fewer than 13 times; the same routine of upgrade, restart, fail, restore to old Windows settings. Reluctant to download the additional software suggested in one link as it was not a bona fide Microsoft website.
- Deletedyeah I turned off updates for one week to see if after that anything will change because a lot of people are having trouble with this specific update and I have illegal copy of the base install 64-bit but I'm running The Insider program and this particular one is the only one that has failed so I just paused updates for a little while in hopes that they'll either pull the update or fix it and read push it I guess we'll find out in a week if not sooner or maybe not at all who knows LOL I already have a backup and I don't keep anything major on a Insider preview so if I have to wipe my hard drive clean and reinstall fresh to fix it I'm prepared to do so and I'm about to do so and just leave The Insider program all together anyway if I have to because I'm sick of all these stuck updates and **bleep** changing all the time and being a guinea pig
- Paul RademakerCopper Contributor
To all insiders,
Today, trying for the 15th time, without success.
Disabled all external drives, disabled all strange USB drivers for android.
Unplugged all peripherals.
Can not understand why Microsoft does not has an official statement about this Insider Update.
Or why they don't come with a patch or a better update... like other people state here, to be a guinea pig is becoming boring at the moment.
Takes to much time to update with try and error. (in fact only error)
- Charles HarrisCopper Contributor
Same problem on my machine - Dell Precision 7520 currently at 17046.rs_prerelease.171118-1403
Windows 10 Insider Preview 17063.1000 (rs_prerelease) - Error 0x80004005
Attached are setuperr.log and setupact.log from C:\Windows\Panther\NewOs\Panther