Forum Discussion

Copper Contributor

Dec 23, 2017

Solved

Unable to update Windows 10 Insider Preview 17063.1000 (rs_prerelease)

Hello, Currently, I'm using Windows 10 Insider Preview Build 17025.rs_prerelease.171020-1626 As windows launched update with a new version 17063.1000, I'm unable to update. Each time system res...

Erik_Moreau
Dec 24, 2017
Hi,

This code refers to a possible driver issue, please refer to c:\windows\panther\setuperr.log & setupact.log to find out which driver is blocking your upgrade, if possible remove / update the driver / software for the upgrade

(if you get an access denied error on the logfile, just copy the files somewhere before opening them)

Hope this helps

Erik

Erik_Moreau

MVP

Dec 24, 2017

Hi,

This code refers to a possible driver issue, please refer to c:\windows\panther\setuperr.log & setupact.log to find out which driver is blocking your upgrade, if possible remove / update the driver / software for the upgrade

(if you get an access denied error on the logfile, just copy the files somewhere before opening them)

Hope this helps

Erik

Alok Kumar

Copper Contributor

Dec 24, 2017

Hi Erik,

Thanks for sharing the info. Required file stating issue was found in subfolders under Panther directory.

Exact problem was disk space. While update was showing required space of 23GB, but actual space required during installation was 27GB. I had only 25GB space. Because of that, it was not updating.

Alok