Forum Discussion
Unable to update Windows 10 Insider Preview 17063.1000 (rs_prerelease)
Hi,
This code refers to a possible driver issue, please refer to c:\windows\panther\setuperr.log & setupact.log to find out which driver is blocking your upgrade, if possible remove / update the driver / software for the upgrade
(if you get an access denied error on the logfile, just copy the files somewhere before opening them)
Hope this helps
Erik
Same problem here - tried few times and failed. attaching setup logs
I also now have the following folders (Samsung laptop, 850GB free)
c:\windows\panther
C:\WINDOWS\Panther\NewOs\Panther
12/28/2017 05:55 PM <DIR> WINDOWS
12/28/2017 06:09 PM <DIR> Windows.old
10/30/2017 09:21 PM <DIR> Windows.old(1)
11/11/2017 03:08 PM <DIR> Windows.old(2)
11/20/2017 07:44 AM <DIR> Windows.old(3)
11/24/2017 10:33 PM <DIR> Windows.old(4)
12/19/2017 10:00 PM <DIR> Windows.old(5)
12/20/2017 06:50 AM <DIR> Windows.old(6)
12/22/2017 06:43 PM <DIR> Windows.old(7)
12/19/2017 07:33 PM <DIR> Windows10Upgrade
Used this tool:
Microsoft Windows 10 [Version: 10.0.17025.1000]
Reset Windows Update Tool.
Today another try after having walk through all the options in the above mentioned programm.
No results. Rolling back to 17025.
Think has something to do with the storage. But on the C disk is about 60 Gig free....
Could it be having the drives reassigned on the sata ports? Driveletters are still the same.
setupact.log
2018-01-01 22:23:35, Info [svchost.exe] Enter WinReIsWimBootEnabled
2018-01-01 22:23:35, Info [svchost.exe] Parameters: pszWinDir: NULL
2018-01-01 22:23:35, Info [svchost.exe] Exit WinReIsWimBootEnabled returns 0 with last error: 0x0
2018-01-01 22:23:35, Info [RelPost.exe] Enter WinReGetLogDirPath
2018-01-01 22:23:35, Info [RelPost.exe] Update enhanced config info is enabled.
2018-01-01 22:23:35, Error [RelPost.exe] IOCTL_STORAGE_QUERY_PROPERTY failed: 0x1
2018-01-01 22:23:35, Error [RelPost.exe] IOCTL_STORAGE_QUERY_PROPERTY failed: 0x1
2018-01-01 22:23:35, Info [RelPost.exe] WinRE is installed
2018-01-01 22:23:35, Info [RelPost.exe] Exit WinReGetLogDirPath return error code: 0x0
2018-01-01 22:23:35, Info [RelPost.exe] Enter WinReSetTriggerFile
2018-01-01 22:23:35, Info [RelPost.exe] Parameters: DirName: \\?\GLOBALROOT\device\harddisk3\partition3\Recovery\Logs, fDelete: 1
2018-01-01 22:23:35, Warning [RelPost.exe] WinReSetTriggerFile failed to delete file (0x2) in file base\diagnosis\srt\reagent2\reagent\logfile.cpp line 237
2018-01-01 22:23:35, Info [RelPost.exe] Exit WinReSetTriggerFile return error code: 0x2
2018-01-02 12:39:18, Info [dismhost.exe] Enter WinRE_Specialize_Offline
2018-01-02 12:39:18, Info [dismhost.exe] According to the register keys in offline HIVE, it's Upgrade scenario.
2018-01-02 12:39:18, Info [dismhost.exe] Called by Upgrade. Will do nothing.
2018-01-02 12:39:18, Info [dismhost.exe] Exit WinRE_Specialize_Offline with return value which is error code: 0x0
2018-01-02 13:08:27, Info [svchost.exe] Enter WinReIsWimBootEnabled
2018-01-02 13:08:27, Info [svchost.exe] Parameters: pszWinDir: NULL
2018-01-02 13:08:27, Info [svchost.exe] Exit WinReIsWimBootEnabled returns 0 with last error: 0x0
2018-01-02 13:08:31, Info [RelPost.exe] Enter WinReGetLogDirPath
2018-01-02 13:08:31, Info [RelPost.exe] Update enhanced config info is enabled.
2018-01-02 13:08:32, Error [RelPost.exe] IOCTL_STORAGE_QUERY_PROPERTY failed: 0x1
2018-01-02 13:08:32, Error [RelPost.exe] IOCTL_STORAGE_QUERY_PROPERTY failed: 0x1
2018-01-02 13:08:32, Info [RelPost.exe] WinRE is installed
2018-01-02 13:08:32, Info [RelPost.exe] Exit WinReGetLogDirPath return error code: 0x0
2018-01-02 13:08:32, Info [RelPost.exe] Enter WinReSetTriggerFile
2018-01-02 13:08:32, Info [RelPost.exe] Parameters: DirName: \\?\GLOBALROOT\device\harddisk3\partition3\Recovery\Logs, fDelete: 1
