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Alok Kumar's avatar
Alok Kumar
Copper Contributor
Dec 23, 2017
Solved

Unable to update Windows 10 Insider Preview 17063.1000 (rs_prerelease)

Hello, Currently, I'm using Windows 10 Insider Preview Build 17025.rs_prerelease.171020-1626 As windows launched update with a new version 17063.1000, I'm unable to update. Each time system res...
  • Erik_Moreau's avatar
    Erik_Moreau
    Dec 24, 2017

    Hi,

     

    This code refers to a possible driver issue, please refer to c:\windows\panther\setuperr.log & setupact.log  to find out which driver is blocking your upgrade, if possible remove / update the driver / software for the upgrade

     

    (if you get an access denied error on the logfile, just copy the files somewhere before opening them)

     

    Hope this helps

     

    Erik

     

     

Hamish Taylor's avatar
Hamish Taylor
Copper Contributor
Jan 02, 2018

I have exactly the same issue - so far it has failed no fewer than 13 times; the same routine of upgrade, restart, fail, restore to old Windows settings.  Reluctant to download the additional software suggested in one link as it was not a bona fide Microsoft website.

  • Anonymous's avatar
    Anonymous
    Jan 02, 2018
    yeah I turned off updates for one week to see if after that anything will change because a lot of people are having trouble with this specific update and I have illegal copy of the base install 64-bit but I'm running The Insider program and this particular one is the only one that has failed so I just paused updates for a little while in hopes that they'll either pull the update or fix it and read push it I guess we'll find out in a week if not sooner or maybe not at all who knows LOL I already have a backup and I don't keep anything major on a Insider preview so if I have to wipe my hard drive clean and reinstall fresh to fix it I'm prepared to do so and I'm about to do so and just leave The Insider program all together anyway if I have to because I'm sick of all these stuck updates and **bleep** changing all the time and being a guinea pig
    • Paul Rademaker's avatar
      Paul Rademaker
      Copper Contributor
      Jan 03, 2018

      To all insiders,

       

      Today, trying for the 15th time, without success.

      Disabled all external drives, disabled all strange USB drivers for android.

      Unplugged all peripherals.

       

      Can not understand why Microsoft does not has an official statement about this Insider Update.

      Or why they don't  come with a patch or a better update... like other people state here, to be a guinea pig is becoming boring at the moment.

       

      Takes to much time to update with try and error. (in fact only error)

       

       

       

      • Anonymous's avatar
        Anonymous
        Jan 03, 2018
        agreed, last night I reinstalled a fresh copy of my 64bit Pro install that I bought retail online at a legit source and I opted out of all the windows Insider crap because they don't add enough new stuff for me to really give a crap about and I can't be down or have all these downloading update issues hanging my machine all the time Etc so I'm not going to be a guinea pig for Microsoft anymore it's non productive at this point and it's ridiculous that so many people have had this issue and they aren't even addressing it or acknowledge in that it even exist which is BS since we're technically beta testing their software so I'm out

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