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Alok Kumar's avatar
Alok Kumar
Copper Contributor
Dec 23, 2017
Solved

Unable to update Windows 10 Insider Preview 17063.1000 (rs_prerelease)

Hello, Currently, I'm using Windows 10 Insider Preview Build 17025.rs_prerelease.171020-1626 As windows launched update with a new version 17063.1000, I'm unable to update. Each time system res...
  • Erik_Moreau's avatar
    Erik_Moreau
    Dec 24, 2017

    Hi,

     

    This code refers to a possible driver issue, please refer to c:\windows\panther\setuperr.log & setupact.log  to find out which driver is blocking your upgrade, if possible remove / update the driver / software for the upgrade

     

    (if you get an access denied error on the logfile, just copy the files somewhere before opening them)

     

    Hope this helps

     

    Erik

     

     

Charles Harris's avatar
Charles Harris
Copper Contributor
Jan 03, 2018

Same problem on my machine - Dell Precision 7520 currently at 17046.rs_prerelease.171118-1403

 Windows 10 Insider Preview 17063.1000 (rs_prerelease) - Error 0x80004005

 

Attached are setuperr.log and setupact.log from C:\Windows\Panther\NewOs\Panther

 

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