My iPhone screen not responding to touch after restart, any suggestion?

please, i see you marked using Fixppo as the solution...please am having trouble using it cause its asking for payment before i can use it...i dont know you have to subscribe before you could use it...please can you help me with your login details...for me to use it to repair my phone ....i got to the last part where i need to start repair already...i just need a paid account to be able to start the repair. please help a brother...i really have a lot going on my phone and i dont want to loose it...my phone has just being a decoration for the past two months. ill really apreciate your help thanks in advance. 

BenjaminLiu 

I had similar issues with my iPhone 13 and went to the Apple store to try to fix it, ended up waiting for hours and they couldn't fix it. Not only did the phone frequently overheat, the screen went black, and now my iPhone screen was unresponsive for two days. The worst part is that I have work to do on my phone and it's totally unusable right now.

I tried to force restart by pressing the volume and power buttons, and thought it would work after seeing the Apple logo, but it still worked after restarting. I can't even make calls with the iPad, it always says to disconnect the phone. Siri can't shut down the phone because it's PIN protected. I really think Apple should be held responsible for this, especially since the problem only started after the update. Has anyone encountered a similar situation? Is there any solution?

The Genius Bar can certainly help if your iPhone screen isn't responding to touch. Apple’s trained technicians can diagnose the issue, whether it's a software glitch or a hardware problem. They have access to specialized tools and diagnostics that can pinpoint the cause of the unresponsiveness. If it’s a simple fix, such as a software update or reset, they may be able to resolve it quickly.

If the problem is hardware-related, such as a malfunctioning display or internal component, the Genius Bar can provide repair options to fix iPhone touch screen not responding to touch issue.

Depending on your warranty status or AppleCare coverage, repairs might be done at little to no cost. They can also offer replacement options if the damage is significant. It's advisable to book an appointment in advance to ensure timely assistance.

BenjaminLiu 

DO NOT download iOS 17 update 3! My iPhone screen not responding to touch after upgrade, just came back from the Apple store... they wasted 3 hours and half a day's work! What's even more annoying is that they refused to replace or repair my phone even though it was totally fine and there was no damage. They said it was the phone itself and asked me to pay $329 or go through the carrier. The most annoying thing is that they took no responsibility for the problems caused by this software update.

Fortunately, after about 50 hard resets, I finally got the screen back to normal after returning home. It was such a hassle that I will never update the system again! Has anyone else encountered similar problems? How can Apple not be responsible for this kind of problem?

BenjaminLiu When cleaning the iPhone screen, lightly dampen one corner of the microfiber cloth with water or a screen-safe cleaner. Make sure the cloth is not too wet to avoid moisture getting into the device. In addition, If you used a damp cloth, take a dry part of the microfiber cloth and wipe the screen again to ensure it's completely dry.

If iPhone screen is unresponsive after cleaning, try a hard reset (as previously described) or consider checking for software updates. There might be a hardware problem, and seeking professional assistance would be advisable.

BenjaminLiu 

I just updated my iPhone 11 to iOS 17.1.1 and everything started working fine, but a few minutes later, I suddenly noticed that the iPhone Touch Screen not working and the touch screen was completely unresponsive. I tried a hard reset and it didn't work, the problem still exists. I feel like this is most likely a bug caused by the system update, and Apple needs to fix this as soon as possible. I wonder if anyone else has encountered a similar situation? Or is there any temporary solution I can try? Hopefully this is just a minor issue, otherwise it's a real hassle.

BenjaminLiu 

If your iPhone screen is not responding to touch, it may be that the system has crashed. At this time, you can try to enter recovery mode to repair it. Although you said that iTunes cannot connect to the phone, you can try another data cable or USB port again. The way to enter recovery mode is: turn off the phone first, then press and hold the power button and volume down button until you see the icon to connect to iTunes. At this time, plug the phone into the computer, open iTunes, and see if it can recognize the phone.

If it can be recognized, you can try to restore the system to see if the touch failure problem can be solved. This method is sometimes really effective and worth a try!

iPhone screen not responding to touch? Try a forced restart by pressing and holding both the Sleep/Wake button and the Volume Down button simultaneously for at least 10 seconds. This will force your iPhone to shut down and may resolve the issue. You can also go to Settings > Accessibility > Touch and switch off "Touchscreen" or "Accessibility Shortcut" (if available). This might help reset the touchscreen functionality.