Want SharePoint Online users to use Add Shortcut to OneDrive prevent from using Sync

Visitor

Is there a way to hide or remove the Sync button from Sharepoint Online that will still allow users to do Add Shortcut to OneDrive?

 

The users think the Sync button is an action and press it repeatedly.  We have also already had instances of them deleting the local sync'ed folder thereby deleting the online content.  We want to force them to use the shortcut to access the files through their explorer.

 

Setting the site to not allow for download breaks the shortcut.

 

Thanks!

5 Replies
We are also looking for this option. Did you manage to find a way to achieve this?

@aburden Could you please describe in what way this setting on a document library breaks the shortcut? I did a test and deactivated this setting and I can still select "Add Shortcut to OneDrive" in the library and the link that is then created in my OneDrive works fine. And as you see the Sync-button in the library is no longer visible.

OfflineClientAvailability.png

NoSync.png

@Magnus Goksøyr In my case, when offline client availability is disabled, the button "Add Shortcut to OneDrive" is still visible and clicking it seems to work. But when I check the OneDrive application, it shows the "A shortcut no longer works" error.

 

mbijei_0-1659444906181.png

 

@mbijeiI have not experienced this problem myself but if you take a look at post number two on this page you can read about someone in the same situation as you. Hope it can be of some help.

@Magnus Goksøyr thank you for the link to the article, but I don't think it helps in my case. I think you are referencing to the suggestion to check if the library is already synced with the sync button. To be sure, I cleaned up my one drive. So now all I have is this:

A SharePoint library with offline client availability disabled. I'm trying to add the shortcut of the library to OneDrive.  And it seems like it's working:

mbijei_0-1659448897942.png

And it does work in the OneDrive in cloud:

mbijei_1-1659448973477.png

But in the desktop application, the shortcut is broken and none of the files are available. I'm seeing the same error message as in my comment above.

mbijei_2-1659449035047.png

If I turn on offline client availability in the library, the shortcut starts working. But I don't want to do that since it enables the usual Sync option and our users are having similar issues as described in the original post.

 

Is there any other settings I could check?