Forum Discussion
Want SharePoint Online users to use Add Shortcut to OneDrive prevent from using Sync
aburden Could you please describe in what way this setting on a document library breaks the shortcut? I did a test and deactivated this setting and I can still select "Add Shortcut to OneDrive" in the library and the link that is then created in my OneDrive works fine. And as you see the Sync-button in the library is no longer visible.
MagnusGoksoyrOLDProfile In my case, when offline client availability is disabled, the button "Add Shortcut to OneDrive" is still visible and clicking it seems to work. But when I check the OneDrive application, it shows the "A shortcut no longer works" error.
mbijeiI have not experienced this problem myself but if you take a look at post number two on https://www.tonyishere.co.uk/add-shortcut-to-onedrive-guide/ you can read about someone in the same situation as you. Hope it can be of some help.
MagnusGoksoyrOLDProfile thank you for the link to the article, but I don't think it helps in my case. I think you are referencing to the suggestion to check if the library is already synced with the sync button. To be sure, I cleaned up my one drive. So now all I have is this:
A SharePoint library with offline client availability disabled. I'm trying to add the shortcut of the library to OneDrive. And it seems like it's working:
And it does work in the OneDrive in cloud:
But in the desktop application, the shortcut is broken and none of the files are available. I'm seeing the same error message as in my comment above.
If I turn on offline client availability in the library, the shortcut starts working. But I don't want to do that since it enables the usual Sync option and our users are having similar issues as described in the original post.
Is there any other settings I could check?
