Forum Discussion
News page views is lower that the page likes, anyone experiencing the same?
Hi There to all,
For about a week now we experience a problem with the page views of newspages, the rollup counter doesnt match with the actual views, and in some cases we see more likes on a page than we see views.
Does any one experience the same issues?
"Personen vinden dit leuk" translates to likes and "Weergaven" translates to views
SharePoint Online | Europe based The Netherlands
- Thank you for your reply, i will open a ticket to at Microsoft.
- Hi,
we the same strange behaviour in our tenant. The page views are to low and are updated irregular. Also the page views in the news webprt are inconsistent with the number shown on the page. I will open a ticket at microsoft.- Thank you for your reply, i will open a ticket to at Microsoft.
- Hi Andreas Ferner,
Just got a message from one of the editors that all our page views en like counts are back to normal.
Daan_N Yes I'm experiencing the same issue.
Furthermore, I noticed that views were tracked only for a few users... I have more than 5000 users on my tenant, and usually a newly published news item is viewed every 1-2 minutes but from the last week I noticed that Site Usage is "losing" views. If I visit a specific page, my views weren't tracked.
And also on the Site Usage page, in the last days I can see just that site visites are about 1/4 of the usual visits.
I tried to report the issue through the Admin Portal but nothing's changed.
In a few words, page views are lower that likes because there's an issue in collecting views data and site usage too...
- Currently experiencing more strange problems such as links disappear from the quicklinks webpart, images arent saved in the image webpart. Makes work a bit more challenging.
- Page likes being higher than page views is a common occurrence on social media or websites.
