Sep 18 2020 01:56 PM
We have a new licensed user who cannot access a project in the "new" Project. We can add her in as a group member just fine. However, when we attempt to assign a task, we get a pink bar that says, "Couldn't assign resource. Please try again. Correlation ID: 9ff6991b-3508-4488-b271-b54a4ba11ef2." Also, when she attempts signing onto the project via the URL she gets a message stating, "We couldn't open your project" and a Correlation ID of "6489d1c3-aeaa-4346-ad94-ac42ec3e2f2"
Any idea what this issue is or how to resolve it?
Mar 30 2021 05:43 AM
Mar 30 2021 10:08 AM
@rhahm Can you give the correlation ID that you see when the project/assignment fails?
Mar 31 2021 10:02 AM
Anyway I can get my user fixed? Here is the Correlation ID: f2f99af1-752f-4ad8-859d-556e371e1051
Mar 31 2021 12:05 PM
@addemj Thanks for the correlation - I am seeing that the result of this request was access denied. Can you verify that the user should have permissions to that Project? The user would usually either be the creator of the Project, or be a member of the team that the Project was shared with.
Apr 01 2021 03:28 PM - edited Apr 01 2021 03:32 PM
Hi Randy,
I created a bunch of projects yesterday in Project for the Web. The are all based on the same group, of which I am an owner. I was editing the projects fine yesterday. Today I can see them in the list but I cannot open any of them. My correlation ID is:
Correlation ID: 6c0a9640-8c95-4829-a560-c1e695b62745
Here is the URL of one of the projects I'm attempting to access:
https://project.microsoft.com/en-US/#/taskgrid?projectId=74e62406-20bd-4924-8f21-a9e5e038eaa9
I have tried logging out, shutting down my browser, clearing all cookies for all sites, but nothing has corrected the problem so far.
I'm worried because I'm supposed to roll these projects out to a large group of people. I would really like to know why this is happening. Thank you.
Sincerely
Joseph
Apr 01 2021 03:34 PM
Apr 01 2021 03:53 PM
Apr 02 2021 05:32 PM
Apr 06 2021 10:48 AM
Apr 06 2021 12:50 PM
Apr 26 2021 10:08 AM
I have an issue where when I create a project either using project.microsoft.com it or from within a MS-Team it works.
However on one particular Team only, if I create the Project it initially works and I can edit.... but then when it is refreshed (or I exit the Team) and try to open it again I get the "We can't open your Project" The correlation ID is: f0e3578a-f57e-48ba-9415-c056378c9339. I am the Owner of the this Team (like the others that are working).
May 18 2021 10:44 PM
Same error has happened today to myself, if I create a project and allocate to a team I manage/own and allocate a task to another user the system fails and from then on I cant open that project.
Issue does not happen to another team that I am not the owner of.
Correlation ID has changed with ever attempt. Last ID Correlation ID: adf1083b-deb8-4e93-adb8-6d299fe6e8cb
Jul 01 2021 07:01 AM
@jackieduong I am receiving the same message "We couldn’t open your project. Reload the tab to try again." The correlation ID: 519ad5e8-327b-4ef9-8088-5636efa09d14. I've tried both the web and app view and have refreshed (obsessively) for about two hours. Any help you can provide is appriciated.
Sep 07 2021 12:23 PM
@John Fitch one of my users had the same issue and after researching, I came to the realisation that when sharing a project via office 365 online, it is connected to and controlled by an Office 365 groups. (resource: https://www.microsoft.com/en-us/videoplayer/embed/RE3PZBk?pid=ocpVideo0-innerdiv-oneplayer&postJsllM...)
Therefore, the resolution to resolving "We Couldn't Open Your Project" is to add the person in question to the group created for the project or if you have an existing group with users who needs access, grant that group access to the project instead.
I hope that helps.
Jan 27 2022 12:09 AM
Apr 21 2023 01:19 PM
Im having the same issue. Correlation ID: 343d128c-577b-442a-94ef-f4296a70a7ba
Best regards,
Per
Jul 31 2023 05:03 AM
Oct 12 2023 03:58 AM
Have the same issue and can't find a solution.
Can anybody help with Correlation ID a76f2ba0-71fb-43f5-80a4-ebd75b1831bf ?
Thanks, Max
Aug 21 2024 05:52 AM
I am facing the same issue ..... Correlation ID: ea8eee65-59fa-483f-8a35-f136a131e282