Forum Discussion
John Fitch
Sep 18, 2020Copper Contributor
"We Couldn't Open Your Project"
We have a new licensed user who cannot access a project in the "new" Project. We can add her in as a group member just fine. However, when we attempt to assign a task, we get a pink bar that says, "C...
Lijaun
Sep 07, 2021Copper Contributor
John Fitch one of my users had the same issue and after researching, I came to the realisation that when sharing a project via office 365 online, it is connected to and controlled by an Office 365 groups. (resource: https://www.microsoft.com/en-us/videoplayer/embed/RE3PZBk?pid=ocpVideo0-innerdiv-oneplayer&postJsllMsg=true&maskLevel=20&market=en-us)
Therefore, the resolution to resolving "We Couldn't Open Your Project" is to add the person in question to the group created for the project or if you have an existing group with users who needs access, grant that group access to the project instead.
I hope that helps.