Forum Discussion
"We Couldn't Open Your Project"
Microsoftaddemj Thanks for the correlation - I am seeing that the result of this request was access denied. Can you verify that the user should have permissions to that Project? The user would usually either be the creator of the Project, or be a member of the team that the Project was shared with.
Hi Randy,
I created a bunch of projects yesterday in Project for the Web. The are all based on the same group, of which I am an owner. I was editing the projects fine yesterday. Today I can see them in the list but I cannot open any of them. My correlation ID is:
Correlation ID: 6c0a9640-8c95-4829-a560-c1e695b62745
Here is the URL of one of the projects I'm attempting to access:
https://project.microsoft.com/en-US/#/taskgrid?projectId=74e62406-20bd-4924-8f21-a9e5e038eaa9
I have tried logging out, shutting down my browser, clearing all cookies for all sites, but nothing has corrected the problem so far.
I'm worried because I'm supposed to roll these projects out to a large group of people. I would really like to know why this is happening. Thank you.
Sincerely
Joseph
- Hi again Randy, shortly after posting above I can now access my projects. I don't know how long they were inaccessible, but I kept trying over the course of about 10 minutes. I'm a bit apprehensive about rolling out these projects now, though, if this can happen to others.
Thanks.
--Joe- Randy DavisThanks, Joseph. For that correlation, I see that we got an internal service error returned from Microsoft Dataverse where the project information is stored. I will open an investigation into the cause of that error; my hope is that it was a temporary outage which would not affect future operations.
- Thanks Randy! I very much appreciate your response. So far I have not experienced any additional problems using Project for the Web, and I've been using it quite a bit.