Forum Discussion
John Fitch
Sep 18, 2020Copper Contributor
"We Couldn't Open Your Project"
We have a new licensed user who cannot access a project in the "new" Project. We can add her in as a group member just fine. However, when we attempt to assign a task, we get a pink bar that says, "C...
priyankapuranik
Microsoft
Sep 24, 2020John Fitch Can you confirm that the user trying to be assigned the task is not a guest user? Can they create projects and access project.microsoft.com?
- John FitchSep 24, 2020Copper Contributor
We confirmed that they are a "Plan 3" user in the AD (see below). priyankapuranik
They can access project.microsoft.com, but once they are there they cannot do much. They see the page but they cannot create new projects or see projects they are invited to.
- priyankapuranikSep 24, 2020
Microsoft
In azure portal https://portal.azure.com/#blade/Microsoft_AAD_IAM/UsersManagementMenuBlade/MsGraphUsers can you check user type and creation type for this user? I want to make sure that the domain for this user is the same as rest of the users.
- John FitchOct 05, 2020Copper Contributor
We checked. It is the same. priyankapuranik