Outlook Client Search not working

Question

Hi There,
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I am having an issue with my outlook client. When I search for an email/contact, I receive a 'we didn't find anything' result (when this shouldn't be the case) - this is happening on the outlook app &amp; web.&nbsp;
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In safe mode search works. I have tried de-activating all my add-ons to see whether these have caused the issue; however, the same challenge arises. I have tried re-indexing &amp; even re-imaged my machine.
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When searching our intranet, I am also receiving no results when I would typically get a list of internal resources for the search term.&nbsp;
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If anyone could suggest a fix or something else to try I would appreciate it.
&nbsp;
Nathan
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clyde1415 · Answer

This workaround involves disabling Windows Desktop Search, forcing Outlook to use the built-in search. Here's how, but keep in mind that these steps involve tweaking the registry, which is always a risky task.

Open the registry editor in Windows 11 as as administrator
Find this subkey in the registry and then select it: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows
Select Edit > New > Key and name the new key Windows Search
Select the new Windows Search key.
Select Edit > New > DWORD Value.
Type PreventIndexingOutlook for the name of the DWORD, and then press Enter
Right-click PreventIndexingOutlook, and then select Modify...
In the Value data box, type 1 to enable the registry entry, and then select OK
Exit Registry Editor, and then restart Outlook

nathanhuggins1420 · Answer

clyde1415&nbsp;many thanks for your response &amp; this proposed workaround. Over the weekend Outlook appears to have resolved this issue; however, if the problem persists I will try your approach. Thanks again for your time.

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Outlook Client Search not working

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