Forum Discussion
NathanHuggins1420
Microsoft
MicrosoftOutlook Client Search not working
Hi There,
I am having an issue with my outlook client. When I search for an email/contact, I receive a 'we didn't find anything' result (when this shouldn't be the case) - this is happening on ...
This workaround involves disabling Windows Desktop Search, forcing Outlook to use the built-in search. Here's how, but keep in mind that these steps involve tweaking the registry, which is always a risky task.
Open the registry editor in Windows 11 as as administrator
Find this subkey in the registry and then select it: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows
Select Edit > New > Key and name the new key Windows Search
Select the new Windows Search key.
Select Edit > New > DWORD Value.
Type PreventIndexingOutlook for the name of the DWORD, and then press Enter
Right-click PreventIndexingOutlook, and then select Modify...
In the Value data box, type 1 to enable the registry entry, and then select OK
Exit Registry Editor, and then restart Outlook
Open the registry editor in Windows 11 as as administrator
Find this subkey in the registry and then select it: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows
Select Edit > New > Key and name the new key Windows Search
Select the new Windows Search key.
Select Edit > New > DWORD Value.
Type PreventIndexingOutlook for the name of the DWORD, and then press Enter
Right-click PreventIndexingOutlook, and then select Modify...
In the Value data box, type 1 to enable the registry entry, and then select OK
Exit Registry Editor, and then restart Outlook
NathanHuggins1420Microsoft
Microsoftclyde1415 many thanks for your response & this proposed workaround. Over the weekend Outlook appears to have resolved this issue; however, if the problem persists I will try your approach. Thanks again for your time.
