12-11-2018 08:41 AM
12-11-2018 08:41 AM
We have pushed all our users to use Outlook mobile apps on iOS and Android, however many are complaining that they have created rules on the Outlook desktop client to put emails in certain sub folders (i.e. all emails from my manager go into a sub folder) and not getting notifications. As the email is moved to the folder before it gets to the client, the mobile apps do not display a notification.
As a work around I've had to set up some Flows so that if email received from a certain email address, it displays a notification. The user can then open Outlook and go to the relevant folder. Its not pretty.
This seems like a basic feature, its available in the iOS and Android stock mail apps which most used before we pushed them to Outlook.
Any plans on the mobile apps to have notifications for sub folders?
04-27-2020 10:06 PM
Hi, I hope it should it work fine.
Step 1: Open Outlook app and Click on Menu Bar(Top Left 3 lines in Android)
Step 2: Go to Settings or Click on Gear Icon
Step 3: In the list you can find Notifications under Email section click on that
Step 4: In the Notification You can find a option called notifications and other
Step 5: Click on Notifications and you will get drop-down list select All Email
I hope this should work.
05-18-2020 06:55 AM - edited 05-18-2020 07:02 AM
Thanks for the proposition Victor.
But this topic is about the outlook android app not the desktop app.
I'am surprised that this basic functionality is not in the app yet..I'am a developer and I know how this work, it's a shame that Microsoft implements their outlook application without thinking about having a notification for sub-folder new mails..
Hint for people that have the same issue and those who might end-up here:
The best solution I found currently is to use MS-flow app, I succeeded to have notifications with a delay of 15 minutes as it sychronizes every 15 min for outlook account and I think every 5 min for 365 email accounts.
Install it from the store then follow these steps:
- Create a new flow
- from the triggers list, pick when a new email comes v2 (there is a trigger for outlook and one for 365).
- hit login, it will ask you to login
- then add Notification from the action list
- you can choose what to show in the notification (I picked sender and body of email).
05-25-2020 05:27 AM
06-03-2020 03:52 AM
06-11-2020 11:41 AM
08-27-2020 05:46 AM
This is what I used when I had an iPhone and worked fine. Only thing is if you add/create additional subfolders, need to remember to come back and add them to the favorites as well. - https://www.reddit.com/r/ios/comments/9hbwbn/no_sub_folder_push_notifications_for_mail_in_ios12/
10-04-2020 01:36 PM
11-12-2020 11:41 PM
Hi, thanks for the potential solution. Bumping this thread up as I am astonished that people raised this issue as early as 2015 and it has yet to be looked into in 2020. Why bother using rules creation if you aren't going to be notified properly, you end up missing out on important messages. Bunch of established features are all wasted because of lacking in one supplementary feature which happens to be the most basic and vital one.
Please outlook team, have a look at this thread please!