Forum Discussion

Andrew Sparks's avatar
Andrew Sparks
Iron Contributor
Dec 11, 2018

Mobile app Sub folder notifications

We have pushed all our users to use Outlook mobile apps on iOS and Android, however many are complaining that they have created rules on the Outlook desktop client to put emails in certain sub folder...
Outlook for Android
Outlook for iOS
philipmaneja's avatar
philipmaneja
Copper Contributor
Nov 03, 2024

please try this, maybe it can help

in outlook desktop
edit the rule, then check display a desktop alert then apply

then observe your outlook mobile if you receive notification from the sender which have the rule that i mention.

DeanT01's avatar
DeanT01
Copper Contributor
Nov 04, 2024

philipmanejaThis was already suggested a VERY long time ago and does not work. The only notification you get is for default emails into the inbox.

Some people have many folders and to now go and create a new rule for every message in every folder will take most people a very long time, only to discover it still doesn't work.

I gave up using Outlook on my Android phone a few years back as it just never worked.

I am using the Gmail app for all my mails and this works 100% and notifies me on every email.

 

This issue has been going on for so long I think that even Microsoft has given up on it.

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