04-19-2017 09:25 AM
04-19-2017 09:25 AM
Ok - I tried to find a similar topic but I failed. If this is a duplicate feel free to call me out.
Yesterday (finally) focused inbox showed up in my tenant. I have it disabled at the organization level but enabled for my mailbox. OWA instantly updated (in the middle of a live demo) to show that I had the new focused inbox.
The issue is that my Outlook 2016 client isn't seeing the view option to enable focused inbox. I'm on version 1702 (build 7870.2038) - First release for Current Channel. It updated yesterday morning and still nothing. I've rebuilt the profile in 2016, gone online rather than cached, reset views, etc. Nothing seems to be allowing me to turn it on within Outlook 2016.
Has anybody ever seen this? I'm not ready to turn it on for the organization so this is why I'm attempting to keep it local to me right now.
04-19-2017 11:27 AM
Outlook is lagging behind, the code for Focused Inbox is included in the version you are using but it only works in some specific scenarios. In other words, not supported in Outlook yet, you have to wait.
04-19-2017 04:07 PM
04-19-2017 06:44 PM - edited 04-19-2017 07:22 PMSolution
Hey Joshua - please check out our official blog on Focused Inbox: https://blogs.office.com/2016/07/26/outlook-helps-you-focus-on-what-matters-to-you/
This blog talks about IT controls: https://blogs.technet.microsoft.com/exchange/2016/10/14/managing-focused-inbox-in-office-365-and-out...
Thanks for your patience. More updates coming soon!
04-19-2017 07:18 PM
04-19-2017 07:23 PM
04-19-2017 07:40 PM
04-20-2017 07:59 PM
is modern auth enabled? I have it in outlook for all of the accoyunts that use modern auth but not other accounts. I was told modern auth needs to be enabled for it to available in outlook.
04-20-2017 08:22 PM
let me clarify that - i have 2 tenants, one was not enabled for modern auth. Had focused inbox for all accounts and shared mailboxes from one tenant but Outlook would not show the focused inbox for the mailboxes in the second tenant. I finally got around to enabling modern auth in that tenant today and now i have focused inbox in outlook for all accounts in my tenant.
To check the settings, use
Get-OrganizationConfig | ft name, *OAuth*
to enable it, use
05-02-2017 06:26 PM
05-04-2017 02:55 PM
Thanks Allen! My client updated on Tuesday and Focused Inbox is now working on both PC and Mac! I'm still getting adjusted to the algorithm and clutter "move to folder patter" loss but it seems great so far!
05-05-2017 02:09 PM
Allen, I looked at that post and posted there but thought I would here as well. We have modern authentication. We are first release. We have focused inbox turned on in the tenant. We have the correct version or higher for Outlook 2016 for Windows and still no focused inbox. I used PowerShell to confirm it was on for my account. I see it in OWA and on
@Allen Filush wrote:
Hey all - I just wrote up a new update for Focused Inbox roll-out. It has lots of details about how this will show up in Outlook 2016 on Windows. Take a look!
05-05-2017 06:21 PM
Glad to hear it Joshua. Note that you have the Move to Focused and Move to Other buttons..they work much like the Move to Clutter action did previously.
05-09-2017 10:40 AM
05-09-2017 05:48 PM
05-10-2017 08:25 AM
Having turning on Modern Auth in my tenant (quite awhile ago) for Exchange Online, I have to say that there was zero impact on having it on vs. off. As far as I can tell it "enables" the service to accept Modern Authentication but it doesn't disable any authentication method or break anything. I'm not saying you should just "turn it on" but I know I did with zero impact.
09-28-2017 01:53 AM
Just had similar issue, close outlook and outlook.exe /resetnavpane did the job for me
11-15-2017 07:34 AM
Thanks for this!
I have been missing quite a few emails and couldn't figure out where they were going. It finally clicked that i was seeing Focused Inbox on my mobile device, but not in Outlook. This fixed my issue.
11-15-2017 09:15 AM
Gah, did not work for me. Plus, I am getting a semi-irregular bug that requires me to start Outlook twice: first time, it complains about not having shut down correctly, second time, it actually starts. But that's a different story...
11-19-2017 07:48 AM
So I am not an engineer so forgive me for not reading all the forums on this issue. In addition I have also have called Microsoft Support on this issue, which they did not know how to resolve or give an answer about.
Can anybody tell me when I am going to get focused in my Outlook 2016 Desktop? It is now November?