Forum Discussion
Focused inbox shows in OWA missing in Outlook 2016
Hey Joshua - please check out our official blog on Focused Inbox: https://blogs.office.com/2016/07/26/outlook-helps-you-focus-on-what-matters-to-you/
This blog talks about IT controls: https://blogs.technet.microsoft.com/exchange/2016/10/14/managing-focused-inbox-in-office-365-and-outlook/
Thanks for your patience. More updates coming soon!
Hi,
I had the same problem and had a CEO who was pretty angry about this. I finally managed to get support from Microsoft that sorted this out for me. This was the resolution (only on single user level):
Well I can see that channel you are using is semi auto channel & latest channel has been updated now which is monthly channel.
So for this we need to switch semi auto channel into current channel.
I am sharing one link for you reference how to switch from deferred channel to current channel.
Here is the link-
https://support.microsoft.com/en-us/help/3185078/how-to-switch-from-deferred-channel-to-current-channel-for-the-office
Once you visit the link, you need to follow some steps-
1. Download the suite from above link
2. Once it is downloaded, open Command Prompt as an administrator
3. Copy the script from above link & paste it in Command prompt
4. Once it is done restart the Outlook, you will be able to see focused inbox in outlook & channel will be switched to Monthly channel.
I was setting up a new laptop and even though I had the Focused Inbox on my old one I couldn't get it to show up on my new one. I noticed my old one was on the Monthly channel and my new computer was not. Once I made the change and installed the latest round of updates I instantly had the Focused Inbox back. Yeah!!!