Forum Discussion

Brass Contributor

Apr 19, 2017

Solved

Focused inbox shows in OWA missing in Outlook 2016

Ok - I tried to find a similar topic but I failed. If this is a duplicate feel free to call me out. Yesterday (finally) focused inbox showed up in my tenant. I have it disabled at the organiza...

AllenFilush
Apr 20, 2017
Hey Joshua - please check out our official blog on Focused Inbox: https://blogs.office.com/2016/07/26/outlook-helps-you-focus-on-what-matters-to-you/

This blog talks about IT controls: https://blogs.technet.microsoft.com/exchange/2016/10/14/managing-focused-inbox-in-office-365-and-outlook/

Thanks for your patience. More updates coming soon!

Diane_Poremsky_MVP

MVP

Nov 19, 2017

In file, office account, what build /version do you have? 1711 removes the modern auth requirement and focused will work for all office 365 and outlook.com users. 1711 is available to office insiders and will be released to general availability “soon”.

Andrew Gitzen

Brass Contributor

Dec 08, 2017

My tenant is not setup for Modern authentication yet, 2016 Pro Plus just updated to the December build (Monthly Channel 1711 8730.2122) and Focus inbox is now on for my test users. Time to get Outlook trained to move everything to Other and keep my inbox clean! :)

mattias-skog
Iron Contributor
Dec 11, 2017
I got the newest version of Outlook 2016 but I still can't use the Focused Inbox feature. The Focused Inbox group is there in the View tab but the Show Focused Inbox button itself is missing... Any ideas on how to solve this?
- Andrew Gitzen
  Brass Contributor
  Dec 11, 2017
  PowerShell verify Focused is on for your mailbox.
  
  Get-FocusedInbox -Identity yoursmtpaddress
  
  Should come back with FocusedInboxOn : True
  
  This can be set tenant wide or per mailbox to test our the feature, and let the email admins get the correct transport rules in place.
  - Michael Gendreau
    Iron Contributor
    Dec 12, 2017
    When I run this it shows FocusedInboxOn :False. Yet, it is on in Mobile, webmail and outlook.
    
    The crazy thing is, if i turn the view off in Outlook, my messages still disappear as if they're going to the 'unfocused' portion of the mailbox.