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Joshua Widup's avatar
Joshua Widup
Brass Contributor
Apr 19, 2017
Solved

Focused inbox shows in OWA missing in Outlook 2016

Ok - I tried to find a similar topic but I failed.  If this is a duplicate feel free to call me out.    Yesterday (finally) focused inbox showed up in my tenant.  I have it disabled at the organiza...
VasilMichev's avatar
VasilMichev
MVP
Apr 19, 2017

Outlook is lagging behind, the code for Focused Inbox is included in the version you are using but it only works in some specific scenarios. In other words, not supported in Outlook yet, you have to wait.

Joshua Widup's avatar
Joshua Widup
Brass Contributor
Apr 19, 2017
That's odd. Why do they imply on all these online support articles that it's there already for 2016? What scenarios should it actually work for?
    • Joshua Widup's avatar
      Joshua Widup
      Brass Contributor
      Apr 20, 2017
      Thanks for that. The 2nd link is broken FYI. So I'm in clutter zombie land then? I have focused in OWA and Mobile and have to suffer in the primary 2016 client. I guess that's what I get for being bleeding edge. ;)
      • AllenFilush's avatar
        AllenFilush
        Icon for Microsoft rankMicrosoft
        Apr 20, 2017
        Fixed the link. Not sure why it was acting strange, but I got the same error. If you want, you can go back to Clutter until we get it in Outlook 2016. See steps below:

        Steps to re-enable Clutter (for admin)
        As an Office 365 admin, you can re-enable Clutter using Exchange PowerShell. Once this is done, Focused Inbox will be turned off and Clutter will be active again.

        Turn Clutter on using Exchange PowerShell
        You can enable Clutter manually for a mailbox by running the Set-Clutter cmdlet. You can also view Clutter settings for mailboxes in your organization by running the Get-Clutter cmdlet.
        Example: Turn on Clutter for a single user named Allie Bellew: Set-Clutter -Identity “Allie Bellew” -Enable $true

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