Forum Discussion
Focused inbox shows in OWA missing in Outlook 2016
Hey Joshua - please check out our official blog on Focused Inbox: https://blogs.office.com/2016/07/26/outlook-helps-you-focus-on-what-matters-to-you/
This blog talks about IT controls: https://blogs.technet.microsoft.com/exchange/2016/10/14/managing-focused-inbox-in-office-365-and-outlook/
Thanks for your patience. More updates coming soon!
Hi,
I had the same problem and had a CEO who was pretty angry about this. I finally managed to get support from Microsoft that sorted this out for me. This was the resolution (only on single user level):
Well I can see that channel you are using is semi auto channel & latest channel has been updated now which is monthly channel.
So for this we need to switch semi auto channel into current channel.
I am sharing one link for you reference how to switch from deferred channel to current channel.
Here is the link-
https://support.microsoft.com/en-us/help/3185078/how-to-switch-from-deferred-channel-to-current-channel-for-the-office
Once you visit the link, you need to follow some steps-
1. Download the suite from above link
2. Once it is downloaded, open Command Prompt as an administrator
3. Copy the script from above link & paste it in Command prompt
4. Once it is done restart the Outlook, you will be able to see focused inbox in outlook & channel will be switched to Monthly channel.
Christopher Fritz Thanks for sharing this link. that worked for me after weeks of trying to get this to work on our terminal server.
FYI: for me, all I had do was download the fix, I ran it and it downloaded some Office updates, I then opened Outlook and the Focus feature was now available.
Thank you