Forum Discussion

Alan Eardley's avatar
Alan Eardley
Copper Contributor
Jun 12, 2018

Upload Blocked: We couldn't verify you have the necessary permissions to upload the file

For the last several days, I have had this message in Word/Excel/PowerPoint when I have been editing files that are synced to my machine using OneDrive for Business. 

 

It also appears when I open a file direct from Word Online, SharePoint Online or Teams.

 

I have tried stopping the OneDrive sync, removing the files and then re-syncing, but I still get the same message.

 

My files that are stored in OneDrive for Business and not in SharePoint Online are fine and can be edited and synced as expected.

 

I am using Windows 10 Pro Build 1803

 

Any suggestions would be very welcome

13 Replies

  • We are also having this same issue: we have an office computer with the main office account signed into windows, but the apps have our assistants work account logged in. Microsoft basically says that we need to allow our work computer to be logged into their work account a crossed the board to allow access. This doesn’t make sense. Why would we allow a complete work computer backup to an employee account? Like are they saying businesses a crossed the globe are trusting this with their employees? This cannot be the case?!
  • John_Herzfeld's avatar
    John_Herzfeld
    Copper Contributor

    New to MO 2019 365 and trying to set up a new PC laptop. I'm getting this message when I try to open Word documents that I saved to OneDrive. How can I work around this message so I can access and edit these documents?

     

  • George_I's avatar
    George_I
    Copper Contributor

    Get this message trying to open any Office 356 document

     

  • Alan Eardley's avatar
    Alan Eardley
    Copper Contributor

    As of 12 June, following Windows updates, this issue has disappeared

    • Heather_Hughes's avatar
      Heather_Hughes
      Copper Contributor
      Upload Blocked we couldn't verify you have the necessary permission to upload file. Save a copy.
      This message is on all my word documents.
      • ArchnaSingh's avatar
        ArchnaSingh
        Copper Contributor

        Heather_Hughes 

         

        It usually happens when one is logged in Windows with different Microsoft account and in OneDrive with another Microsoft Account.

         

        Try to use same Microsoft account in Windows login, Microsoft Office and One Drive.

         

        It solved the issue at our end. 

    • John_Aloi1045's avatar
      John_Aloi1045
      Copper Contributor

      I'd love to solve this problem.  I too experience this error when editing a SharePoint file that is also stored through the One Drive utility

    • Matthew DeLeon's avatar
      Matthew DeLeon
      Copper Contributor

      I just went to upload a ppt to Sharepoint for a group project and I get that message!! ive signed out and signed in and still pops up! Microsoft please help

Resources