May 18 2020
- last edited on
Feb 01 2023
I sent an email from a mailbox which I have full access, however the email is not shown in the Send Item folder of the mailbox.
The mailbox is a regular mailbox not shared mailbox. Multiple people have full access permission. We want everyone who can access this mailbox can see the emails sent out from this mailbox.
Thanks in advance!
May 18 2020 11:12 PMSolution
Hi, yes this is common behaviour with delegated mailboxes. If you want to control where the sent messages appear, take a look at this;
May 19 2020 10:58 AM
I have tested against a shared mailbox. The sent email was saved in both Sent Items folders in both shared mailbox and the delegate mailbox. The only difference is one is the shared mailbox, the other one is the regular mailbox. I wonder if that's the reason, but at least there is a way to save it to both folders, but I don't know what it is.
May 20 2020 12:19 AM
Every day is a school day. I'd absolutely not seen that option before. When it comes to mailboxes I tend to steer clear of the main Admin Center and instead favour either Exchange Admin Center or PowerShell. Handy to know, thank you, and this is way quicker and easier to implement.