May 29 2020
- last edited on
Feb 01 2023
Good Evening All,
I trust you are all well & coping with the current situation.
I have recently bought a new laptop & thought it would be a good idea to purchase "Microsoft 365 Apps" - This package states "Best for businesses that need Office apps across devices and cloud file storage. Business email and Microsoft Teams not included."
The laptop which I bought already has Microsoft Word / Outlook etc downloaded however it needs activating however even after I have bought this package, when I try and activate my office accounts with the same email used to sign up with, it says there is no office licences.
I have an email from Microsoft with order number etc so any help would be much appreciated please!!!!!!!!
May 30 2020 09:37 AM
@DanW960 Hello, see if this info can help you resolve the issue https://support.office.com/en-us/article/accounts-in-office-628ea040-f265-49de-b986-be09c3ebf8a9
Note that I'm only linking to the 'Accounts in Office' and that there are several headers to the left.