Microsoft 365 Apps for business

Occasional Visitor

Good Evening All, 


I trust you are all well & coping with the current situation. 


I have recently bought a new laptop & thought it would be a good idea to purchase "Microsoft 365 Apps" - This package states "Best for businesses that need Office apps across devices and cloud file storage. Business email and Microsoft Teams not included."


The laptop which I bought already has Microsoft Word / Outlook etc downloaded however it needs activating however even after I have bought this package, when I try and activate my office accounts with the same email used to sign up with, it says there is no office licences.


I have an email from Microsoft with order number etc so any help would be much appreciated please!!!!!!!!

1 Reply

@DanW960 Hello, see if this info can help you resolve the issue


Note that I'm only linking to the 'Accounts in Office' and that there are several headers to the left.