Microsoft 365 Apps for business

%3CLINGO-SUB%20id%3D%22lingo-sub-1427845%22%20slang%3D%22en-US%22%3EMicrosoft%20365%20Apps%20for%20business%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1427845%22%20slang%3D%22en-US%22%3E%3CP%3EGood%20Evening%20All%2C%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20trust%20you%20are%20all%20well%20%26amp%3B%20coping%20with%20the%20current%20situation.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20have%20recently%20bought%20a%20new%20laptop%20%26amp%3B%20thought%20it%20would%20be%20a%20good%20idea%20to%20purchase%20%22Microsoft%20365%20Apps%22%20-%20This%20package%20states%20%22%3CSPAN%3EBest%20for%20businesses%20that%20need%20Office%20apps%20across%20devices%20and%20cloud%20file%20storage.%20Business%20email%20and%20Microsoft%20Teams%20not%20included.%22%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EThe%20laptop%20which%20I%20bought%20already%20has%20Microsoft%20Word%20%2F%20Outlook%20etc%20downloaded%20however%20it%20needs%20activating%20however%20even%20after%20I%20have%20bought%20this%20package%2C%20when%20I%20try%20and%20activate%20my%20office%20accounts%20with%20the%20same%20email%20used%20to%20sign%20up%20with%2C%20it%20says%20there%20is%20no%20office%20licences.%20%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EI%20have%20an%20email%20from%20Microsoft%20with%20order%20number%20etc%20so%20any%20help%20would%20be%20much%20appreciated%26nbsp%3Bplease!!!!!!!!%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1427845%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EOffice%20365%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOffice%20365%20Groups%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOffice%20Apps%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EOneDrive%20for%20Business%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1428763%22%20slang%3D%22en-US%22%3ERe%3A%20Microsoft%20365%20Apps%20for%20business%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1428763%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F683938%22%20target%3D%22_blank%22%3E%40DanW960%3C%2FA%3E%26nbsp%3BHello%2C%20see%20if%20this%20info%20can%20help%20you%20resolve%20the%20issue%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fsupport.office.com%2Fen-us%2Farticle%2Faccounts-in-office-628ea040-f265-49de-b986-be09c3ebf8a9%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fsupport.office.com%2Fen-us%2Farticle%2Faccounts-in-office-628ea040-f265-49de-b986-be09c3ebf8a9%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ENote%20that%20I'm%20only%20linking%20to%20the%20'Accounts%20in%20Office'%20and%20that%20there%20are%20several%20headers%20to%20the%20left.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Occasional Visitor

Good Evening All, 

 

I trust you are all well & coping with the current situation. 

 

I have recently bought a new laptop & thought it would be a good idea to purchase "Microsoft 365 Apps" - This package states "Best for businesses that need Office apps across devices and cloud file storage. Business email and Microsoft Teams not included."

 

The laptop which I bought already has Microsoft Word / Outlook etc downloaded however it needs activating however even after I have bought this package, when I try and activate my office accounts with the same email used to sign up with, it says there is no office licences.

 

I have an email from Microsoft with order number etc so any help would be much appreciated please!!!!!!!!

1 Reply
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@DanW960 Hello, see if this info can help you resolve the issue https://support.office.com/en-us/article/accounts-in-office-628ea040-f265-49de-b986-be09c3ebf8a9

 

Note that I'm only linking to the 'Accounts in Office' and that there are several headers to the left.