Forum Discussion

CharlieArellano's avatar
CharlieArellano
Brass Contributor
Apr 23, 2020

Why Teams is slowing down my Mac?

It's been a while since I've been having issues with my MacBook Pro 16" performance while using teams for example in a call or in a live event, and I can't even think of having the app open while edi...
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best practices
microsoft teams
  • ChrisAnders1969's avatar
    ChrisAnders1969
    Sep 16, 2020

    2 of my colleagues mine experienced warped MAC batteries (and cases) as a result of their machines overheating - caused by Teams. Indication is fan staying on for a long time (all day?) which cant be healthy.  Im told the solution they found (probably through online search) was to change the setting in Teams to disable GPU hardware acceleration. Worked for me! KHartman 

robinsonallen's avatar
robinsonallen
Copper Contributor
Sep 29, 2020

CharlieArellano   Are you using a Bluetooth headset of some sort? 

 

I use a Plantronics Headset for my RingCentral softphone.  When I use the Plantronics dongle and run the Plantronics hub teams CPU usage spikes, restarts, lags, etc.  When I unplug the dongle from my computer, teams runs perfectly.

  • CharlieArellano's avatar
    CharlieArellano
    Brass Contributor
    Sep 29, 2020

    Hmmmm, that's crazy, tho, I usually use my AirPods and my Magic Mouse, I haven't found any changes when disconnecting the Bluetooth devices, but it totally has changes when my USB Hub is connected in the right ports of the MBP.

     

    I've disabled GPU acceleration like ChrisAnders1969 said in a previous message and I totally has changed the performance of the MBP!!!!!! Thanks for that, Chris 😎

  • R_John22's avatar
    R_John22
    Copper Contributor
    Jul 05, 2022

    robinsonallen 

    I have a Sennheiser USB connected headset. After disconnecting, Teams connects and disconnects from meetings instantly. Thanks for the tip!