Forum Discussion
When teams open on laptop and phone and somebody call me only the laptop ringing
The problem is my teams account is open on laptop and on my phone (which is Huawei P30 Pro) and when somebody call me will ring only on laptop.
I checked on all setting and notification (whether on Laptop on Phone) and I never active Power Saving Mode.
-some times when I close laptop the teams will ring on phone, if the both is open will ring only on laptop.
this problem same as the messages receiving
3 Replies
- no one help yet,.. the laptop and phone should ring together one someone calls
Since the community has not yet responded to your post, you might want to contact https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2 directly or open a case at https://answers.microsoft.com/, where there are authorized Microsoft agents available to help with further troubleshoot with you until your issue is resolved.
- I called them after i see your replied,.. they entered me in a maze without any solution, The thing is simple why teams don't send any notification on Huawei phones !!
