Aug 18 2021 03:26 AM
Hi,
My Surface Pro has been getting really, really hot during video calls in Teams. Today it got so hot that it caused a shutdown.
Why is the camera so systems intensive? Can you please add a setting to allow reduced video load?
It seems crazy that a Microsoft product would run so poorly on a Microsoft device.
Aug 18 2021 04:23 AM
Aug 22 2021 08:11 AM
Feb 21 2022 02:19 AM - edited Feb 21 2022 02:25 AM
@barrieg Similar experience for me. We have now embargoed further purchase of Surface Pro in our organisation ( a pity as in all other regards it was a superb device.) Have currently selected the Dell 7320 Detachable, which has copied the Surface form factor, as a replacement. Camera, mic and speakers not as good - but if it can handle the demands of Teams without everything else grinding to a halt we will probably stick with it.