Video in Teams causes Surface Pro to overheat

[Domokelly]

Hi,

My Surface Pro has been getting really, really hot during video calls in Teams. Today it got so hot that it caused a shutdown.

Why is the camera so systems intensive? Can you please add a setting to allow reduced video load?

It seems crazy that a Microsoft product would run so poorly on a Microsoft device.

[#2]

Unfortunately this is the reality we have with Microsoft Teams and Microsoft Surface Pro :-(. I also have a Surface Pro and I'm aware of this pain, but for now we don't have any news about when this performance problems are going to be solved

[#3]

We had the same issue and have now moved all our users over to another brand of non MS personal device sadly. We tried no video for calls but it is a collaboration and video product so this seemed pointless.