Forum Discussion
Domokelly
Aug 18, 2021Copper Contributor
Video in Teams causes Surface Pro to overheat
Hi, My Surface Pro has been getting really, really hot during video calls in Teams. Today it got so hot that it caused a shutdown. Why is the camera so systems intensive? Can you please add a...
vincentyumul
Mar 15, 2023Copper Contributor
Has this overheating camera/surface problem been resolved when using teams? Apparently, this happens too when using Zoom or any software that uses the camera.
Thanks in advance.
- Marek_VitMar 21, 2023Copper Contributor
Have Surface PRO 7 and sometimes get camera sw stuck. Means camera led is on and camera service consumes about 30-40% of CPU time and in short time the computer starts overheat.
Today, I had to switch camera on my Teams call off because of the overheating too. I see here three possible issues - not handled any of them yet unfortunately.
- Camera driver/SW is broken
- Teams uses camera ineffectively (with effects disabled)
- Effects on Camera (blur, background) overloads CPU while computing video stream during the call.