Forum Discussion
Video in Teams causes Surface Pro to overheat
Hi, My Surface Pro has been getting really, really hot during video calls in Teams. Today it got so hot that it caused a shutdown. Why is the camera so systems intensive? Can you please add a...
We had the same issue and have now moved all our users over to another brand of non MS personal device sadly. We tried no video for calls but it is a collaboration and video product so this seemed pointless.
barrieg Similar experience for me. We have now embargoed further purchase of Surface Pro in our organisation ( a pity as in all other regards it was a superb device.) Have currently selected the Dell 7320 Detachable, which has copied the Surface form factor, as a replacement. Camera, mic and speakers not as good - but if it can handle the demands of Teams without everything else grinding to a halt we will probably stick with it.