Using mailto in posts

New Contributor

Every once in a while I would like to post a message in a team with the email address of someone to contact for more information. If they're in the group I can do this very easily using @... However, if they're out of the group I would like to put a hyperlink in. In Outlook this can be achieved using Ctrl+k and using mailto: for the link.


This method doesn't work for me in Teams. I get an error message saying it's invalid.


Has anyone succeeded in putting an email link in a post or is that functionality not available within Teams?

5 Replies
best response confirmed by ThereseSolimeno (Microsoft)
Hi @hardingam

I have opened a uservoice for you here

It works in the mobile client, but can't get it to place dice in the desktop or web. There ought to be a consistent experience across the apps. Mailto: doesn't work, hyperlinked under formatting doesn't work, html etc.

So would recommend voting to push it up the agenda. Once you vote you will be notified if it gets picked up from Microsoft

Best, Chris

Thanks, @Christopher Hoard. I've upvoted your suggestion. Seems an obvious thing to include to me but perhaps you and I are in the minority?



@hardingam I am able to paste the link into a post from another source, but I am not able to create the link in the post editor in Teams. Also, once I have pasted it, I am not able to edit it. (I can, however, delete it, and then re-paste it again.)

Links, when created in Teams, must start with https, apparently. 

I agree that they should allow the creation of links beginning with mailto.

Why does every group within Microsoft seem to reinvent the wheel instead of reusing things components that have already been built.  I know they are starting to do some of that across the Office products but **bleep** this is just stupid that you can't use a mailto link!  I wonder how much time it took them to decide on how they wanted to do that instead of working on other features?


Upvoted on uservoice

In embedded web views in a Teams app, mailto links work on desktop but not mobile. I get a "Please try again" message without further context. Terrible user experience.