Apr 11 2022 12:56 PM
Apr 11 2022 12:56 PM
I work/volunteer with several organizations that use Teams. I am fairly new to Teams. I accepted an invite to a team via an email link (labeled "T" in the images below). However, whenever I navigate to another team, Team "T" disappears. I am unable to get Team "T" back unless I sign out of Teams, quit teams, and then click the email link again to join the group.
Does anyone know how I might be able to get Team "T" to display in my list of teams permanently?
Apr 12 2022 05:36 AM
@tealpete It is possible I am wrong but as I interpret it from the picture, there are two different tenants that these teams belong to. When you are a guest in a tenant, you do not see the teams that resides in another tenant that you are guest in. Thus, you have to "jump" between the different tenants to be able to work in the different teams.
Apr 12 2022 06:14 PM
Apr 12 2022 08:58 PM
Apr 13 2022 07:26 AM
@Magnus Goksøyr I should clarify, I am not trying to see both teams simultaneously on the left menu. I am trying to be able to toggle between the two teams in the upper righthand corner. As I mentioned in my original post, when I am in Team "T," I can still see Team "E" and navigate to it. When I switch to Team "E," Team "T" disappears, so I am unable to navigate to Team "T" when I am in Team "E." Please let me know if the images don't make sense and I can try to find another way to explain my problem.
Apr 28 2022 12:06 PM
Apr 28 2022 02:55 PMSolution
@tealpete This looks like a frustrating issue!
One thing I would like to point out is that your terminology is not quite right when you are talking about "Team 'T'" and "Team 'E'". It would be more correct to call these "Organization 'T'" and "Organization 'E'". I only point this out because it will ensure a more efficient conversation if you do choose to contact Microsoft Support for assistance with this.
One workaround I would suggest would be to try signing in to Teams using the browser (at https://teams.microsoft.com) instead of using the desktop app. You may find it helpful to access one Organization using the app and another using the browser. You can even sign in to multiple organizations in the browser by opening them in different browser profiles (Sign in and create multiple profiles in Microsoft Edge).
Hope this helps!