Forum Discussion
Trouble getting a Team to display
I work/volunteer with several organizations that use Teams. I am fairly new to Teams. I accepted an invite to a team via an email link (labeled "T" in the images below). However, whenever I navigate to another team, Team "T" disappears. I am unable to get Team "T" back unless I sign out of Teams, quit teams, and then click the email link again to join the group.
When Team "T" is selected, all teams display
When Team "E" is selected, Team "T" does not display
Does anyone know how I might be able to get Team "T" to display in my list of teams permanently?
tealpete This looks like a frustrating issue!
One thing I would like to point out is that your terminology is not quite right when you are talking about "Team 'T'" and "Team 'E'". It would be more correct to call these "Organization 'T'" and "Organization 'E'". I only point this out because it will ensure a more efficient conversation if you do choose to contact Microsoft Support for assistance with this.
One workaround I would suggest would be to try signing in to Teams using the browser (at https://teams.microsoft.com) instead of using the desktop app. You may find it helpful to access one Organization using the app and another using the browser. You can even sign in to multiple organizations in the browser by opening them in different browser profiles (Sign in and create multiple profiles in Microsoft Edge).
Hope this helps!
tealpete This looks like a frustrating issue!
One thing I would like to point out is that your terminology is not quite right when you are talking about "Team 'T'" and "Team 'E'". It would be more correct to call these "Organization 'T'" and "Organization 'E'". I only point this out because it will ensure a more efficient conversation if you do choose to contact Microsoft Support for assistance with this.
One workaround I would suggest would be to try signing in to Teams using the browser (at https://teams.microsoft.com) instead of using the desktop app. You may find it helpful to access one Organization using the app and another using the browser. You can even sign in to multiple organizations in the browser by opening them in different browser profiles (Sign in and create multiple profiles in Microsoft Edge).
Hope this helps!
- Ryan Steele This appears to be a workaround that works for what I need!
Also, thanks for the clarification on the terminology. As you might be able to tell, this is unfamiliar territory for me. 😂
tealpete It is possible I am wrong but as I interpret it from the picture, there are two different tenants that these teams belong to. When you are a guest in a tenant, you do not see the teams that resides in another tenant that you are guest in. Thus, you have to "jump" between the different tenants to be able to work in the different teams.
- MagnusGoksoyrOLDProfile Would you mind clarifying what you mean by "tenant?"
- ”An organizations Microsoft 365”/Their toolbox that includes Teams, Sharepoint, mail etc.
- Would anyone be able to help me resolve this issue?
- Hello? Would anyone be able to help me resolve this issue?
