Forum Discussion
Trouble getting a Team to display
tealpete This looks like a frustrating issue!
One thing I would like to point out is that your terminology is not quite right when you are talking about "Team 'T'" and "Team 'E'". It would be more correct to call these "Organization 'T'" and "Organization 'E'". I only point this out because it will ensure a more efficient conversation if you do choose to contact Microsoft Support for assistance with this.
One workaround I would suggest would be to try signing in to Teams using the browser (at https://teams.microsoft.com) instead of using the desktop app. You may find it helpful to access one Organization using the app and another using the browser. You can even sign in to multiple organizations in the browser by opening them in different browser profiles (https://support.microsoft.com/en-us/topic/sign-in-and-create-multiple-profiles-in-microsoft-edge-df94e622-2061-49ae-ad1d-6f0e43ce6435).
Hope this helps!
- MagnusGoksoyrOLDProfile Referring back to the screenshots, both show the same email address for me beneath my name (blacked out for privacy reasons, but I can attest that they match). However, I noticed that my name (blacked out top line) is spelled differently between the two screenshots. Specifically, my name when I'm logged into Team "T" matches my email address, whereas my name when I am logged into Team "E" is my full name. Do you think this might be the issue?
If so, how would you suggest it be resolved? Would that be something I could resolve on my end or would that have to be done by the administrator of Team "T"?- No, i think you are a guest in two organizations and for me it looks like everything is correct. You cannot view both organizations teams at the same time. You need to ”switch” between them in order to see and/or use each organizations team/teams.
MagnusGoksoyrOLDProfile I should clarify, I am not trying to see both teams simultaneously on the left menu. I am trying to be able to toggle between the two teams in the upper righthand corner. As I mentioned in my original post, when I am in Team "T," I can still see Team "E" and navigate to it. When I switch to Team "E," Team "T" disappears, so I am unable to navigate to Team "T" when I am in Team "E." Please let me know if the images don't make sense and I can try to find another way to explain my problem.