Feb 14 2022 04:44 AM
Hi
We have any issue with a couple devices. The Call and Video call buttons are greyed out and the Device options just show as 'None' in Teams Settings.
The Audio and Video devices work fine in all other applications. If you uninstall teams and reinstall the device work in Teams, however when Teams does an update to the latest version it stops working again.
We use Intune, we have noticed this issue on 2 devices so far. Interestingly when you hover over the Video Call Icon it says 'Video Sharing is Disabled by the Administrator', that's not the case because it's definetly turned on in Admin Center.
Any help would be appreciated
Thanks
Feb 14 2022 05:54 AM - edited Feb 14 2022 06:20 AM
I have the same today on my HP EliteBook with Windows 11.
Teams version 1.5.x seems to cause the problem. If I downgrade to 1.4.x, I can make calls again.,
Feb 14 2022 06:12 AM
I have exactly the same problem with 5 users.
In App Permissions I can only change the first option not the rest.
The online version of Teams works OK. I use it as a workaround.
Feb 14 2022 07:25 AM
Feb 18 2022 06:45 AM