Forum Discussion
Ke11yLee
Aug 04, 2023Copper Contributor
Teams Reporting - Call Queue Agents
Hello, We have recently switched to using Teams for our Auto Attendance and Call Queues. A manager reached out to me for a report or at least a visual for one of her employees. She sees a high nu...
JWelhouse
Jun 10, 2024Copper Contributor
yes, have those up and running but 30 day history is terrible.
Captain-jack
Oct 23, 2024Copper Contributor
Hello, have you evaluated any third party apps that provide 7 yrs storage, Analytics in Realtime? The following is one you may be interested in -www.sierragold.com