Teams Phone - Company Name from Outlook

Copper Contributor

Hi -

Environment: Outlook and Teams Phone on the Desktop

Issue: In our small company each user maintains their own Outlook Address book.  These details come across to Teams Phone, Contacts ok except that where we only have a Company name detail in Outlook, there is only a Phone detail in Teams, Contacts.

Request: My question is, and it seems to stump our Teams Phone supplier too, how can I have the Contacts List and Call History show the company name detail and it be searchable?

...and yes, we have the same contact name in two client companies more than once!

 

1 Reply
I was told by several MS365 tech support people that Teams will only search on OL Full Name, Phone number, or Email. Not Company. Pretty dumb