Jun 11 2021 12:03 PM
I'm working with an end user who would like to get the Teams mobile app on their device. They are currently signed into their email through the Outlook app without issues.
Whenever they go to sign into Teams, they are asked "what would you like to create?" and it then displays the two options then wants me to either Create an Account for Me or Create a new business organization.
This user has a Microsoft 365 Business Standard license and Teams is enabled for him, as he can login to the desktop app on Windows without issue. I have attached a screenshot of the error for reference. Has anyone ever seen this or know a fix for it?
Jun 15 2021 04:53 PM
Hi @MichaelBieger Is the sign in button live?
Jun 17 2021 05:53 AM
Jun 17 2021 04:01 PM
Jun 17 2021 04:04 PM
Jun 17 2021 04:17 PM
Okay @MichaelBieger - if members of this community are unable to help you, I suggest posting your question on Answers.microsoft.com where there are support agents available to help with further troubleshooting with you until your issue is resolved.
Jun 18 2021 07:24 AM
Jun 28 2021 08:41 AM
This is also an issue with some of our users, specifically ones who have iPhone 12's. I reported this as an incident in the Microsoft health area of the 365 admin center. Hopefully someone will pick this up soon as it is very disruptive for our mobile / remote users.
Jun 30 2021 11:19 AM
SolutionJun 30 2021 12:20 PM
Jun 30 2021 11:19 AM
Solution