Forum Discussion
MichaelBieger
Jun 11, 2021Copper Contributor
Teams iOS app asks to create an account when one already exists
I'm working with an end user who would like to get the Teams mobile app on their device. They are currently signed into their email through the Outlook app without issues. Whenever they go to sig...
- Jun 30, 2021Sorry for the trouble. This issue is fixed in version 3.9 and above. Please update and let us know if it solves for you.
ChuckMalpass
Jun 18, 2021Copper Contributor
Any finding a resolution, having this issue with multiple users all on v3.8.1. Older versions of the app seem unaffected.
- Lucas ReinhartJun 28, 2021Copper Contributor
This is also an issue with some of our users, specifically ones who have iPhone 12's. I reported this as an incident in the Microsoft health area of the 365 admin center. Hopefully someone will pick this up soon as it is very disruptive for our mobile / remote users.