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Teams iOS app asks to create an account when one already exists
I'm working with an end user who would like to get the Teams mobile app on their device. They are currently signed into their email through the Outlook app without issues. Whenever they go to sig...
- Sorry for the trouble. This issue is fixed in version 3.9 and above. Please update and let us know if it solves for you.
I'm not entirely sure what you mean by this - in regards to the image I attached, the user can enter their email and click the sign in button however doing so doesn't sign them in, it prompts for them to either create an account or create a new business organization. He can sign into other org accounts on his device, just not his own.
Okay MichaelBieger - if members of this community are unable to help you, I suggest posting your question on Answers.microsoft.com where there are support agents available to help with further troubleshooting with you until your issue is resolved.