Feb 06 2023 07:32 AM
Hi All,
I've been having some issues recently when joining calls when I have to access the meeting via the lobby.
When I'm in the lobby there is no issues. However, the meeting owner would then approve my admission to the meeting & my teams will glitch. The glitch causes a teams restart, I see the glitch error and I also lose access to both my speaker & microphone.
Initially I couldn't get through the lobby at all but I've changed some settings on team for device access & cleared the cache where appropriate. Since this, it's gotten a bit better but not solved. Now, if I go right back into the meeting after this issue, I can get through the lobby perfectly fine (but I have no camera, speaker, or mic). These eventually come back after a few minutes, so I can finally hear the meeting & respond to those in the meeting.
Does anyone have any idea why this is happening?
Any help would be greatly appreciated
Feb 06 2023 12:16 PM
Feb 07 2023 12:43 AM
I've never used Teams web, only the application. usually when asking a meeting and teams web pops up it redirects through the app anyway.
There's no error code shown, the message is usually something along the lines of 'there was a glitch, we have restarted and should be ok to go' on a bar at the top of my teams app.
Same thing, it doesn't matter how i enter the lobby. Once the meeting organizer accepts me into the meeting, my screens 'blink' off and on & my teams is already in the process of restarting.
It's very odd I have to say
Feb 08 2023 04:01 AM