Forum Discussion
Teams glitch when exiting lobby
Hi All, I've been having some issues recently when joining calls when I have to access the meeting via the lobby. When I'm in the lobby there is no issues. However, the meeting owner would th...
I've never used Teams web, only the application. usually when asking a meeting and teams web pops up it redirects through the app anyway.
There's no error code shown, the message is usually something along the lines of 'there was a glitch, we have restarted and should be ok to go' on a bar at the top of my teams app.
Same thing, it doesn't matter how i enter the lobby. Once the meeting organizer accepts me into the meeting, my screens 'blink' off and on & my teams is already in the process of restarting.
It's very odd I have to say
Can you give it a try from Teams web? To try to understand if the issue is limited to the Desktop version?
- Hi Andres, Sorry for taking some time coming back to you. This happens on both the web and app version of teams. After clearing the cache again, I can get through the lobby but my camera, mic and speaker all cut out still.
- Hi Andres.
Issue has now been resolved. We found the issue was an update breaking the audio driver on my laptop. We had to uninstall & reinstall, problem is now fixed