Forum Discussion
Teams Get Link Dialog Missing - Can't Get a Teams Link
Hi there, I am normally able to copy a Teams link to a file/folder using the "Copy Link" option and I normally get a dialog to select either Microsoft Teams or SharePoint. Something like this:
Now, when I hit the "Copy Link" I am only getting the SharePoint/OneDrive type link sharing dialog:
Does anybody else have this problem or know where I can configure this in SharePoint/OneDrive/Teams? I have full admin access to our tenant.
Rgds
Chris
chriswest-jnctn @PeterRising @Mohammed_Khan
I had the same problem on my computer, but clearing the Teams cache solved it.
I deleted the cash by following the steps described in the blog below.
https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/
16 Replies
chriswest-jnctn @PeterRising @Mohammed_Khan
I had the same problem on my computer, but clearing the Teams cache solved it.
I deleted the cash by following the steps described in the blog below.
https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/Katsutake_Nagano @chriswest-jnctn @PeterRising
Thanks for the tip, the links returned to normal with the clearing the cache for me.
Cloud services are mysterious and full of surprises 🙂
Katsutake_Nagano Thank you for sharing this. Excellent tip.
Katsutake_Nagano I was not confident about this, but you are right! Clearing the Teams cache has returned the dialog for selecting Teams or SharePoint links. Thank you for posting this.
Hi, the first link example looks like what you get when you get the link from the folder within Teams. However, the second one looks like what you get when you share the doc from within Word / Excel with the document open. Is that what you are doing here by any chance?
PeterRising I've just double checked and this is occurring both types, files and folders. Scratching my head to understand what might have changed...
Is this still happening for you? It's not something that I'm aware that you can specifically configure.
Does the same thing happen if you try this from Teams in the browser as opposed to the App, or if you try Teams app on a different computer if you have access to one?
