Forum Discussion

Brass Contributor

Nov 09, 2020

Solved

Teams Get Link Dialog Missing - Can't Get a Teams Link

Hi there, I am normally able to copy a Teams link to a file/folder using the "Copy Link" option and I normally get a dialog to select either Microsoft Teams or SharePoint. Something like this: ...

files

microsoft teams

Katsutake_Nagano
Nov 23, 2020
chriswest-jnctn @PeterRising @Mohammed_Khan

I had the same problem on my computer, but clearing the Teams cache solved it.
I deleted the cash by following the steps described in the blog below.
https://commsverse.blog/2018/09/28/clear-the-microsoft-teams-client-cache/

chriswest-jnctn

Brass Contributor

Nov 09, 2020

PeterRising I've just double checked and this is occurring both types, files and folders. Scratching my head to understand what might have changed...

PeterRising

MVP

Nov 11, 2020

chriswest-jnctn

Is this still happening for you? It's not something that I'm aware that you can specifically configure.

Does the same thing happen if you try this from Teams in the browser as opposed to the App, or if you try Teams app on a different computer if you have access to one?

chriswest-jnctn
Brass Contributor
Nov 18, 2020
PeterRising Hi yep still happening:

1. Same issue in the web teams app
2. Same issue on another computer in the Teams app with another user
3. Same issue after building a new Win10 laptop with a new AzureAD user
Mohammed_Khan
Copper Contributor
Nov 18, 2020
Hi,

I am getting the same issue, the option to copy Teams links is missing.

Any solution/workaround please..
- PeterRising
  MVP
  Nov 18, 2020
  Mohammed_Khan
  
  In the absence of an obvious solution to this problem, I would recommend opening a ticket directly with Microsoft support
  - chriswest-jnctn
    Brass Contributor
    Nov 18, 2020
    PeterRising Mohammed_Khan Yes I have had the same thought, just haven't had the time to raise the issue yet...